The Eversource Customer Service Excellence Award recognizes employees for going above and beyond their usual scope of work to provide superior customer service. In honor of Houle's exceptional service, Eversource will make a contribution to the Manchester Animal Shelter, where Mason is … Read More

SHANGHAI, April 02, 2018 (GLOBE NEWSWIRE) — As the largest online travel agent in Asia and the second largest in the world, Ctrip is devoted to providing the best services and customer experiences for over 300 million registered users. Since the launch in January 2016, Ctrip Customized Travel has … Read …

What is it about service that a large number of establishments just cannot seem to get right? Is it that because there is not really a tipping culture here, there is no service culture here either – though tipping will take an entirely different article, won't it? Is it that …

“Aqua is continually focused on improving service reliability and water flows, especially for high-demand events like firefighting,” said Aqua Area Manager Bill Bowers. “We take a strategic approach to main replacement, investing where we really need to while keeping the impact on rates in mind. Read More

Through partnerships with best-in-class technology providers, VirtualArmour delivers only leading hardware and software solutions for customers that are both sophisticated and scalable, and backed by industry-leading customer service and experience. VirtualArmour's proprietary CloudCastr client … Read More

One of the defining characteristics of technology is its potential to improve workflow. Buying through technology, rather than face-to-face, for example, has become the norm. However, while having good technology is incredibly valuable, client service may be the most important ingredient for success. Read More

No customers slip through the cracks at HomeServe Energy Services, one of the most technologically-adept HVAC contractors at work today. HomeServe Energy Services (HES) dispatches reliable heating and cooling experts to more than 1,000 communities in 26 counties across New York, … Read More

The Sauk Prairie Chamber of Commerce is hosting a series of roundtable discussions with key focus groups from the community in retail, manufacturing, customer service and more. The idea for roundtable discussions stemmed from the chamber's 2017 Sauk Prairie Market Analysis, with a goal of … Read More

Customers have been allowed into the Clark Public Utilities Customer Service Center since late February, but construction work in the building has been … Clark Public Utilities Customer Service Representative Abby Town, center, helps a customer understand different utility billing options on Monday. Read More

“Consumers also complained about the customer service they received when they attempted to set up security freezes and alerts.” Following the data breach, Equifax offered affected customers free access to its identity theft protection services, but the firm was criticized for capping the free service at one … Read More