Customer Service

‘Excellence in Customer Service’ Award for MKM Kirkcaldy

MKM's branch in Kirkcaldy has won top prize for 'Excellence in Customer Service' at a regional business award ceremony. MKM Kirkcaldy scooped the award at a special gala dinner for the Fife Business Awards, at the Glen Pavillion in Dunfermline. The Excellence in Customer Service award celebrates … Read More

Customer Service

Enterprise Life Introduces New Payment Platforms for Policyholders

Enterprise Life, the leading life insurer in Ghana and a subsidiary of the Enterprise Group, in pursuit of its Legendary Customer Service Agenda has introduced new and innovative payment platforms for its cherished policyholders. The rationale behind this innovative move is to create a range of payment … Read More

Customer Service

Chick-fil-A is On Track to be the Third Largest Restaurant Chain by 2020

The fast food chain Chick-fil-A is almost always at the top of the American Customer Service Index's annual ranking. The brand also consistently lands at the top of our lists pulled from Foodable Labs consumer data. Chick-fil-A's success is partially attributed to their approach to customer service. Unlike … Read More

Customer Service

Local Financial Service Team Receives National Recognition for Helping Clients Achieve …

NEW YORK, April 3, 2018 /PRNewswire/ — The Luftman-Cohen team at Fortis Lux Financial recently earned recognition as MassMutual's Elite Team of the Year, 2017. This national honor is given annually to the MassMutual team who exemplifies the highest standards of personal integrity, … Read More

Customer Service

Repeated mistakes drive customers away

As I grappled for hours trying to get BBK to release the payment to JamboJet that it had both debited from my account AND given as a failed transaction to the airline, the BBK customer care man told me, with sincere belief: “It's JamboJet. This often happens. They have a …

Customer Service

Zendesk Surpasses $500M Annual Revenue Run Rate; Continues Enterprise Expansion With New …

SAN FRANCISCO–(BUSINESS WIRE)–Today Zendesk, Inc. (NYSE: ZEN) announced it surpassed a $500M annual revenue run rate, making it the fastest growing dedicated customer service and engagement platform. The company also launched Guide Enterprise, a new enterprise product with … Read More

Customer Service

Survey paints dismal view of broadband service

Spring Creek residents have complained about poor internet and phone service, and the Attorney General's Bureau of Consumer Protection … Businesses reported reasons as service interruptions, 79.69 percent; too slow, 65.75 percent; not receiving advertised speed, 59.36 percent; customer service, … Read More

Customer Service

uBreakiFix Grows Toronto Footprint, Opens on Bay Street in the Heart of the Business and …

We're excited for the opportunity to bring reliable repair service and exceptional customer service to Bay Street and the surrounding areas.” uBreakiFix Bay Street is located at 357 Bay Street Toronto, ON M5H 4A6 and can be reached at: (416) 639-2101. For more information and to view a service menu, … …

Customer Service

Derayah Financial ‘Best Brokerage Company in Customer Service’

… event organized by Argaam Investment Company for "The Best Brokerage Company In Customer Service”, according to the survey conducted by the … Chief Executive Officer of Derayah Financial, said: “We are proud to have been recognized as the best brokerage firm in the field of customer service … Read More

Customer Service

Chick-fil-A continues unique brand of customer service with viral flamingo photos

Beyond its claim as inventor of the chicken sandwich, Chick-fil-A may best be known for its above-and-beyond brand of customer service. Few stories better exemplify that tactic than that of Madison Thomson and the lost flamingo, which become an Internet sensation in the town of Comack, New York. Read More