Customer Service

11 Organizations To Support On Trans Day Of Visibility 2018

From the constant struggle of just trying to pee in peace to obtaining quality trans-inclusive healthcare, enlisting in the military, and dealing with customer service representatives who put us through extra-rigorous verification procedures because they think our voices don't match our legal names. Read More

Customer Service

What to Expect at Richmond Raceway’s 2018 Toyota Series NASCAR Event

The Raceway's Vice President, Michael Waddell, said that Toyota was chosen as a sponsor because of its outstanding customer service. “They really look to put value back into that relationship,” said Waddell in an interview with The Drive. "It's not a transaction but a true relationship.” The raceway staff … Read …

Customer Service

North Dakotans hope new bipartisan postal reform bill will help

"As a customer-owned rural electric cooperative that actively seeks the input of its members, we rely on the Postal Service not only for billing purposes, but to return critical feedback that improves our day-to-day operations and makes us more efficient," Jen Aaseth, customer service representative with … Read More

Customer Service

Maldonado family celebrates 50 years living and working in Napa Valley

Dominguez said he is always looking for ways to improve customer service as well as identify new business opportunities. After helping out a few of his wine clients with last minute transport challenges, he realized there was a greater need for a local transport service in the wine industry and …

Customer Service

10 Companies Hiring Virtual Assistants

… virtual assistant, is considered a pioneer of remote work and today remains in high demand. Virtual assistant positions span a wide range of industries, from customer service and accounting to travel booking and marketing. According to PayScale, virtual assistants earn a average hourly pay of $15.57. Read More

Customer Service

Letter to the editor: Spectrum customers also wired to be overcharged

I offered to give up channels and/or features. One representative said my bill would be higher at $192; the other said it would decrease by $7. I could give up service for a month and come back as a new customer and my bill would then be $114. Or I …

Customer Service

BY Paige Conley – pconley@chronicle-tribune.com

The food is the reason people come back, Franklin said. Along with, quality customer service. “They like someone to come out and talk to them directly and then bring the food back out to them directly,” Franklin said. The business draws customers from the Grant County Community and from out …

Customer Service

Is In-N-Out Burger adding a new cheeseburger to its menu on April 1?

However, In-N-Out customer services representatives debunked that burger rumor in an interview with a Bee reporter Saturday morning. One customer service rep named Drake, who said he was not allowed to provide his last name, said the company was made aware of the post on Friday and that it … Read …

Customer Service

Burger King manager blames staffing issues after customer complaint about cleanliness of Bath …

The manager of Burger King in Bath has blamed a lack of staff after a customer complained about the cleanliness of the restaurant during a recent visit. … He has blasted the "blase attitude of Burger King customer services" in dealing with his complaint, after saying that he was left …

Customer Service

As MoviePass grows, so do the ripple effects — and concerns — for moviegoers, local theaters

The Kordics said their subscriptions were terminated for allegedly watching the movie “Jumanji” in 3-D, which the company's customer service team said is a premium movie not supported by MoviePass. Kordic said their local theater did not even carry “Jumanji” in 3-D. Although MoviePass does not … Read More