According to the spokesperson, "Customer trust is one of Amazon's top priorities. To protect that trust, we take a number of actions, including closing accounts that have violated our policies. If a customer has a question about their account, we recommend they contact Customer Service so we can … Read More

Shortly after turning in the $102 to his store's customer service, Officer Patel with the Apex Police Department showed up to the store to file a report. Limentani was … Jake, a Publix employee, found $102 on the floor in the store and turned it over to customer service Thanks …

VAT has meant meant we've had to rethink our daily customer–service relations. Silvia Razgova / The National. I experienced my second Mexican stand-off this week. Just as my taxi rolled into the driveway of my workplace at Khalifa Park, the counter clicked past Dh31 to Dh31.25. The driver and I …

"These new developments demonstrate the flexibility and adaptability of Inbenta's AI and machine learning technology's ability to allow businesses to engage intelligently with their customers." With these customer service demands in mind, Inbenta's new APIs and SDKs give companies more control to … Read More

“We are deeply honoured to be recognized as Canada's #1 Cub Cadet Dealer in 2017,” say, Terry and Shannon Vibert, owners of Rosslyn Service. “This achievement would not be possible without the continued support and dedication of our valued customers. We really want to thank the community of … Read More

Nine companies hand-picked by Apple have begun using the beta version of Apple Business Chat to respond to customer inquiries and make sales through the iMessage app native to every iPhone. Two of those companies said they viewed the business-to-consumer text messaging service as … Read More

"Customer trust is one of Amazon's top priorities," an Amazon spokesperson told Business Insider. "To protect that trust, we take a number of actions, including closing accounts that have violated our policies. If a customer has a question about their account, we recommend they contact Customer Service … Read More

According to the 2018 Temkin Experience Ratings, an annual U.S. customer experience survey of 10,000 consumers, Southwest Airlines reigns supreme when it comes to giving travelers the most pleasant customer … Other factors include forgiveness, trust, customer service rating and online rating. Read More

Now in 2018, it's interesting to see that the value of a positive customer service is becoming more important again. Gartner recently revealed that more than 50% of businesses plan to reinvest in improving their customer service experience. Another study recently showed that 72% of customers will share … Read More

The chat service appears on Delta.com websites and allows passengers to type in questions and make reservations with replies provided by an automated system. At the airline, the information may have been breached when passengers manually entered data to make a payment transaction, according … Read More