Customer Service

Georgia Power stresses safety during spring storm season

ATLANTA, March 30, 2018 /PRNewswire/ — Spring storm season is here and Georgia Power is encouraging customers to be prepared when severe weather strikes. According to the National Weather Service, an average of 30 tornadoes occur in Georgia every year, however in 2017, more than 100 … Read More

Customer Service

Walmart expands its grocery pick up service into Berks County

Bechtelsville Walmart Associate Jessica Swinehart prepares to deliver a grocery order to a customer on Thursday. Swinehart is taking a final look at the order before loading it into the car. She is assisted by associate Janet Gruber. Three Berks County Walmart stores rolled out the grocery pick up service … …

Customer Service

Newcastle council workers likely to receive a nine-day fortnight

The United Services Union, representing council workers, has pushed for the condition, saying it brings Newcastle into line with other councils, … deal, with chief executive Jeremy Bath giving it a provisional nod, provided it is “cost neutral” and does not create inefficiencies or impact on customer service. Read More

Customer Service

Lou Bachrodt Volkswagen earns Customer First Club Award

Members of the Customer First Club are selected by Volkswagen through a customer experience survey. According to customer feedback, each dealership excelled in every aspect of the customer experience, including the new car, pre-owned and service experience. Lou Bachrodt VW is one of 50 … Read More

Customer Service

Energy company with North East customers promises to do better after it is given ban

“We are confident that our customers will see a noticeable improvement in our customer service response times and we apologise to customers who we have let down in the past. “We are committed to improving our quality of service to deliver a much better customer experience.” Ofgem told Iresa to …

Customer Service

Door-to-door Dry Cleaning Service From Flair Cleaners in Burbank; Redondo Beach, Santa …

With a reputation built on innovation and customer service, Flair Cleaners has been your Southern California dry cleaner for more than 50 years. And, while times and fashion may have changed, one thing has not: Flair's commitment to help customers look their best. Flair's dedication to impeccable … Read More

Customer Service

What’s not to love about Trader Joe’s?

Then there's the customer service: clerks who actually know all the products and can tell you not only where they are in the store, but also how to cook them and what they pair well with. Checkout lines that move like the wind. Employees who are inevitably friendly and cheerful …

Customer Service

Lakeland Electric to host Customer Academy

Session 3, May 15 — Energy Delivery, 1140 E. Parker St., Lakeland. • Session 4, May 29 — Customer Service “Graduation,” Customer Service, Energy Efficiency, Smart Meters (Bring portable internet-accessible device), Conference Room 1B Lakeland Electric Administration Building, 501 E. Lemon St., … Read More

Customer Service

Service with a snarl? Blame the customer

Once, it was said that the customer was always right. Now it seems the customer is seldom polite. Growing expectations, fuelled by social media, are leading to diners who are ruder than ever, say those who have to serve them. This week it emerged that a French waiter in Vancouver …

Customer Service

Keech honoured for ‘outstanding service’

"Anyone who knows Jim knows how passionate he is about the energy sector and the work he does on behalf of customers every day. This award acknowledges an extensive career dedicated to conservation, education and customer service. Congratulations Jim, well deserved," Kingston Mayor Bryan … Read More