QIB relocates Al Sadd branch to Suhaim Bin Hamad Street
The full-service nature of the new-look branches complements the bank's investment into electronic banking channels. A technologically-advanced bank, QIB offers innovative online and mobile banking applications, over 170 ATMs and cash deposit machines, and a 24/7 customer service call centre. Read More
Arrival of Uber forces famously surly Paris taxi drivers to take etiquette lessons
The “godfather” of Parisian taxis has offered hundreds of cabbies free politeness lessons, conceding that the controversial arrival of Uber and other minicab companies in the French capital has forced them to finally go up a gear in customer service. Parisian taxi drivers, whose cars are easily … Read More
Recruiting call led to insurance career for Madera’s Cindy Vail
In addition, Vail Insurance has recently been granted insurance licenses for eight other states. The expansion across state lines began when some of Vail's customers moved out of state yet still wanted to use her services. She saw this as an opportunity to expand her business while still ensuring quality … …
Loveland Business Briefs
Rob Mygatt, a broker associate/partner with The Group Inc. Real Estate's Harmony Road office in Fort Collins, has earned the highest level of service achievement in the real estate industry, Quality Service Certified Platinum. The designation recognizes 100 percent client service satisfaction in 2017. Read More
Cyria Group Continues to Excel as a Service Innovator
In addition to Cyria's uniquely designed Developer Dashboard, the company also provides its clients with a special Client Care Portal. Cyria's Client Care Portal makes tracking the progress of trade-ins and transfers simple for developers and their customers. Eliminating the need for waiting for … Read More
Telefónica takes NPAW’s intelligence to boost IPTV, OTT across LATAM
With IP-based services at the core of its expansion strategy in Latin America, Telefónica has now chosen NPAW's business intelligence and analytics … This enables Telefónica to pinpoint whether given problems are occurring on set-top boxes or on their network, empowering customer–service agents to … Read More
Kahramaa to close down Industrial Area service centre
The Qatar General Electricity & Water Corporation (Kahramaa)'s Customer Service Centre in the Industrial Area is being closed from April 19 onwards, it has been announced. Customers, currently using the facility in the Industrial Area can now visit any of the other Kahramaa service centres in Msheireb, … Read More
Job seekers say finding work is still hard work
The job fair at SVSU was the college's largest ever, featuring about 170 employers offering a range of opportunities from internships and seasonal work to full-time jobs in health care, education, customer service, law enforcement and other fields. Participating employers included Chemical Bank, … Read More
Did T-Mobile Austria Really Just Admit It Stores Customer Passwords in Plaintext?
That's why T-Mobile's apparent admission this week that it stores at least parts of customers' passwords in plaintext is potentially a colossal fuckup. Earlier this week, a customer service representative using T-Mobile's Austria Twitter account wrote that reps for the company can view the first four … Read More
John Lewis bombarded by complaints from irate shoppers after customer service meltdown at its …
John Lewis has been bombarded by complaints from irate shoppers after a customer service meltdown at its home furnishings division. The department store group announced in February last year a major restructuring of the division, which includes carpets, curtains and flooring. It claimed it would … Read More