Full House Remodeling Company Adopted Discount Pricing Strategy for Faster Customer Acquisition
HOUSTON, April 10, 2018 /PRNewswire/ — Full House Remodeling, a general remodeling Houston, aims to provide the best home remodeling and kitchen remodeling services to the customers looking to maintain, repair and upgrade their homes. The company, which specializes in repairing, installing … Read More
Career workshop gives high school students tips on customer service, interviewing
Customer service was one of many topics addressed in the Work It! Building Your Career Confidence workshop held at Ella T. Grasso Technical High School on Tuesday. It was the second such workshop held for hospitality, culinary arts and information systems technology students at Grasso Tech, … Read More
How You Help Your Competitors
How about Zappos? The people who speak with customers on the phone are as nice and helpful when you are returning items as when you order them. I don't care a whit about their holacracy but I love their service. Employees are able to make decisions that are appropriate, efficacious …
The DMV mess has overwhelmed customer service. Most callers get busy signal.
More than eight months after it was launched, Minnesota's troubled computer system for vehicle titles and license plates continues to overwhelm the state's customer service center. Most callers get a busy signal, and most emails take days — or weeks — for a response. The volume — hundreds of … Read …
Demand for mental health training for customer service workers skyrockets in Vancouver
Mayors Bonnie Crombie of Mississauga, Gregor Robertson of Vancouver, John Tory of Toronto, Drew Dilkins of Windsor, Kitchener's Berry Vrbanovic and Danny Breen of St. John's talk to reporters at University of Toronto Hart House Monday during a summit on mental health challenges and cities. Read More
IRS improves customer service, but needs more funding for the long haul
The IRS has dramatically improved its customer service from the terrible days at the end of the Obama administration, but advocates of the agency say it still needs more money if it's to set itself on firmer footing for the long haul. As of last month, as the annual tax …
DP world sokhna invests EGP 3 million in customer service center
Cairo, Egypt:- DP World Sokhna has opened a new EGP 3 million Customer Service Center at a ceremony attended by Admiral Mafouz Taha, Vice Chairman SC Zone, and Xi Manding, Managing Director of Cosco Egypt. The Center will serve as the hub for all customer-related processes for shipping … Read More
Directly Announces $20 Million Series B Funding with Participation from Microsoft Ventures
SAN FRANCISCO, April 10, 2018 (GLOBE NEWSWIRE) — Directly, a crowd-powered AI platform for customer service, announced a $20 million Series B funding round today, led by Northgate Capital with participation from Microsoft Ventures and Series A investors Costanoa Ventures and True Ventures. Read More
Canadian Phone Companies Just Got Ranked Based On Most Customer Complaints And Here’s …
Or maybe you've just had really bad customer service at some point when you tried to resolve an issue. We've all been there. Well the Commission for Complaints for Telecom-television Services (CCTS) has released a report looking at Canada's phone providers and wow do Canadians really not get … Read More
New Proposal Offered on Customer Service
Newly offered bipartisan legislation in the House (HR-5402) would require federal agencies to set customer service standards and improve the service and customer experience they provide. “Many agencies, offices, programs, and federal employees provide excellent service to individuals, however, … Read More