The awards recognize coordinators who provide exceptional customer service, as determined by post-move customer surveys. Junior Achievement of Washington, Eastern Washington Northern Idaho has announced the 2018 inductees into its Business Hall of Fame. The Laureates, who will be honored … Read More

Ozone Ltd, a local fast-growing telecoms operator, recently appointed Adrian Sillato as the company's chief commercial officer. Mr Sillato will be responsible for all customer-facing activities, marketing and customer support, reporting directly to CEO Robert Runza. Ozone, a user-friendly telecom network … Read More

The separation of services also has helped reduce wait times in the waiting room and made things run more smoothly. Another change the department is working on is streamlining customer service in general, Fahy-Box said. “We're really trying to improve our customer service,” she said. “We have put … Read More

That's why our customers turn to us, because we understand that environment, have products that are designed and built to run in that, and we have the service and support to back it up,” Ferree said. Because Alaska can get surprisingly hot in the summer, the company also tests its …

If you had difficulty wrapping your head around how third-party apps could access your information on Facebook so easily, you'll probably get a migraine after reading this. It appears that T-Mobile Austria stores customer passwords in plain text in its database because its security is "amazingly good". Read More

Miss “Morning Ma'am” is now looking at you and keeps mumbling stuff that irritates the customer who ends up asking how she was hired because she does not seem to understand the Queen's language. … To be honest, people do not really need EXCEPTIONAL customer service, just basic service. Read …

But I soon realized that it wasn't about winning at all, it was simply a matter of data—and smart customer service. The concert itself was everything I could have hoped for: infectious tunes from Kylie's classic bubblegum pop to her recent country turn, and plenty of playful banter between the …

“The main focus is making sure we are as efficient as we can with posting the payments and getting that taken care of,” she said. “…continuing with our customer service that goes above and beyond and making sure we get those reports and everything on our side in a timely …

These agencies are part of a top-tier division of Grange agency partners that have excelled in key areas of business, including customer service and overall agency performance. Out of nearly 4,000 independent agencies, Sprouse is one of just 142 agencies to receive this year's award. "Grange counts … Read More

Phil Davis, customer service area manager for the Bismarck Job Service office, said government, health care and transportation jobs remain strong. He also said he expects the increase in job openings to continue throughout spring into summer with part-time and seasonal work soon to provide students … Read More