NiceBot News
Twitter

Twitter handles are big business, even if the owner doesn’t want to sell

“We have a marketplace which allows the sale of Twitter handles,” says Philly, a subversive marketer who founded ForumKorner, an online gaming forum. “Unlike some websites, however, we do not allow the sales of stolen accounts that some people phish, or hack, to obtain before reselling them.”. Read More

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Facebook

Facebook admits it does track non-users, for their own good

Facebook's apology-and-explanation machine grinds on, with The Social Network™ posting detail on one of its most controversial activities – how it tracks people who don't use Facebook. The company explained that the post is a partial response to questions CEO Mark Zuckerberg was unable to … Read More

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Facebook

Facebook is reportedly testing payments in India

Although Facebook makes most of of its money by selling ads, it's now looking to monetize other parts of its business in India. FactorDaily reports that the social network is testing a payments service for users in the country, and that it's looking to hire people to champion the program. …

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Facebook

I was one of the first people on Facebook. I shouldn’t have trusted Mark Zuckerberg

Over the course of two days of questioning before Congress, Zuckerberg sought to assure the public that we, not he, are in “complete control” of our relationships with Facebook. He repeated this guarantee dozens of times, returning again and again to the idea that users can control their Facebook data. …

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Social Media

J. Cole’s Recent Social Media Activity Seems to Signal Imminent New Music (UPDATE)

UPDATED 4:30 p.m ET: J. Cole has revealed that he's playing a show in New York City in a couple hours at 6 p.m., and he's revealed that it'll be on a first come first serve basis. The show will be held at the Gramercy Theatre, and no phones, cameras, …

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Social Media

Essentials for Your Social Media Crisis Survival Kit

Social Simulator is a great online resource to let your team practice their social media response during a crisis without disrupting live accounts. Reicherter wrapped up by advising attendees that even though crisis management can seem overwhelming, it's best to start small with free or low-cost tools that … Read More

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Social Media

Fed up with social media, major UK pub chain deletes all of its accounts

A major pub chain in the U.K. has suddenly shuttered all of its social media accounts after chairman Tim Martin suggested society as a whole would benefit if others followed his example. Rejecting the widely held idea that a successful business needs a social media presence, JD Wetherspoon on … Read …

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A.I and Customer Experience

Metro Bank Partners with Personetics to Launch AI-Powered Insights for Proactive Money …

By providing personalized money management features that help customers manage their finances and meet their financial goals, Metro Bank is advancing its leadership position as an innovator in customer experience and a trusted partner to its clients. Powered by Personetics' Cognitive Banking Brain … Read More

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Customer Service

Customer service program scheduled for April 26

The Greater Hazleton Chamber of Commerce and Lackawanna College are offering an “Excellence in Customer Service” program on April 26. This workshop will provide the opportunity to learn key actions and behaviors to distinguish your organization with excellent customer service, teaching skills to … Read More

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Customer Service

Experts from Three Ireland and Wargaming.net to Share Customer Service Breakthroughs at the …

LONDON, April 17, 2018 /PRNewswire/ — Ashley Cook, Customer Relations Director, Three Ireland, will offer his Strategic Vision: A 3-5 Year Transformational Customer Strategy Plan at the 12th Annual Customer Contact Europe: A Frost & Sullivan Executive MindXchange, taking place at Clontarf Castle … Read More

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