Customer Service

Rural residents raise concerns with TELUS telephone service

Concerns also raised by letter writers were customer service — who were not local and unfamiliar with the Peace region — and the condition of the telephone lines, with trees allegedly leaning on some of them. “The cable we have is pretty robust,” responded Tyler Mooi, senior strategy manager, … Read …

Customer Service

Postal Service to relocate retail services currently at Hampstead Post Office

The Postal Service will consider sites that are “convenient” to customers and that meet all USPS operational needs, according to the release. The Postal Service plans to continue to offer services at the existing post office until the replacement facility is open and operating, and there will be no delivery … …

Customer Service

Cloudflare wants to make your internet faster and more secure with 1.1.1.1

On April Fool's Day, the internet company delivered a new product that ought to bring a smile to your face (but not because of a joke). Cloudflare debuted its first consumer service product called 1.1.1.1. It's a domain name system (or DNS) resolver that anyone and everyone can use, and …

Customer Service

Intellinetics, Inc. Reports Year-End Results Modest Revenue Growth including Consistent Software …

James F. DeSocio, President & CEO of Intellinetics, stated, “We have begun implementation of our strategy focusing a core group of customers in the Human Services Provider space. We have a unique and differentiated product value proposition, including auditing, compliance and reporting. We have … Read More

Customer Service

Utilizing Valuable Service Providers to Drive Referral Business

For many real estate professionals, this means monthly check-ins or client appreciation events. While effective, these efforts should tie into a larger referral strategy that works best when past clients can rely on their agents for home-related assistance long after the initial buying or selling transaction has … Read More

Customer Service

Oklahoma teacher: ‘I’d be on food stamps’ without second job

Dan Holcomb, 64, teaches science at Leedey Public Schools in northwest Oklahoma. Part-time jobs: Lawn care and custom cabinetry. Hours worked: At least 40 hours per week. "Our youngest went into the oil field to be a welder, and he makes more than we do combined," said Holcomb, whose wife … …

Customer Service

Walmart is looking at buying PillPack, an online pharmacy, for under $1 billion

PillPack manages prescription medications for its customers which include those with multiple chronic conditions — all by packaging, organizing and delivering drugs. It boasts a "full-service" pharmacy, meaning its customer service team is available 24/7. One person close to the deal said that PillPack is … Read More

Customer Service

House Doctors of McLean Recognized for Customer Service & Business Growth

The Customer Service Award is an especially important recognition for him. He has the highest customer service rating of any House Doctors franchise in the system and he got there by providing excellent service, building relationships with customers, fixing problems when they arose and going out of … Read More

Customer Service

Ameritech Financial Provides Long-Term Service to Increase Better Borrower Outcomes

After rendering the initial services of loan situation analysis and document preparation, Ameritech Financial will continue to monitor each client's IDR and make sure no deadline is missed. The company contacts clients beforehand to let them know a deadline is upcoming. Much like the initial document … Read More

Customer Service

Polymer Resources touts customer service enhancements at NPE2018

Polymer Resources Ltd., a compounder of engineering resin based in Farmington, CT, will discuss additions to its portfolio of custom services at NPE2018 in booth S15175. The new capabilities include a significant expansion of the company's Express Service for color matching and additional stocking … Read More