It's starting to seem like everywhere you look, people are integrating chatbots into their lives — ordering a taco? Meet tacobot. Booking a vacation? Work with automated SnapTravel. These consumer use cases exemplify the potential of chatbot technology and how it can streamline processes — showing … Read More

SAN FRANCISCO, March 12, 2018 — SpiceFactory today announced the launch of Cognito, a white label chatbot platform that enables on-demand, contextual banking experiences. With Cognito, banking customers can easily manage their money across accounts, track expenses, and get loan guidance … Read More

By tapping the chatbot to create the virtual card numbers to be used for online shopping, Capital One intends to give customers faster access to the numbers. Eno can already provide customers with information about their accounts via text. While Capital One has been testing virtual credit card numbers … Read …

Additionally, artificial intelligence is helping the industry across three major categories; machine learning, chatbots and robots. Operations which usually require human intervention and a lot of time to learn new skills, can be automated, speeding up processes, improving quality and performance, and … Read More

In association Luca Pasquini, the Chief Technology Officer, Newgioco said: “With Chatbot, we have developed a machine-learning engine for ELYS that automatically learns from previous customer behaviour and could autosuggest the most effective play for our customers. ELYS now learns to model … Read More

Artificial intelligence (AI) may be catching on with marketers, but their adoption of AI chatbots has been slow going. In a December 2017 Freedman International and ClickZ survey of 500 marketers from the US and UK, just 7% of respondents said they currently use AI-powered chatbots. While another … Read More

When Business Insider attempted to use the chatbot, we were directed to a human customer service agent. We asked if Codi was still in operation, and were told that “he was still available from time to time”. Other Telstra customers haven't been so lucky to make contact with a human …

That's one of the big learnings from Eno, which turned a year old Saturday, that its team has traced back to observations from its original chatbot: the fraud prevention alert system. When flagging potentially fraudulent activity, Capital One sends a text message asking customers to confirm the suspicious … Read More

The Dubai Electricity and Water Authority, DEWA, has launched its 'Rammas' service on Google's Artificial Intelligence, AI, platform to answer its customers' queries. Rammas is DEWA's virtual employee. It can respond to an unlimited number of enquiries in record time. Rammas is characterised by its … Read More

AI, machine learning and chatbots have become one of the most talked about and disputable technologies over the past years. They have shown huge potential in changing nearly each and every industry including sales. Chatbots, in particular, prove to be a pure joy as well as a boon to businesses. …