Chatbots

Progress Fuels Innovation with Launch of Progress Labs; Cognitive Chatbot is First Product Release

BEDFORD, Mass.–(BUSINESS WIRE)–Progress (NASDAQ: PRGS), the leading provider of application development and deployment technologies, today publicly announced Progress Labs, the technology incubator in which Progress team members create, test, and bring their innovative ideas to life. Read More

Chatbots

This Bot Wants To Pay People When Their Flights Get Cheaper

Well, DoNotPay — the parking lawyer chatbot developed by Stanford University student Joshua Browder a few years ago — has since expanded its services. DoNotDay's latest addition is retail price protection for air travel and hotel accommodations. Browder launched DoNotPay's flight and hotel price … Read More

Chatbots

Polish startup TIDIO working on creating chatbots to automate customer service gets €700k in seed …

A Polish startup which runs one of the top 10 live chat applications in the world has received €700k in seed funding. TIDIO, which is registered in London but originated from and is still partly based in Szczecin, Poland, received the funding from Warsaw-based bValue Venture Capital. Maciej Balsewicz … Read …

Chatbots

Chatbots – a ‘Quick Win’ in Improving Government Service Delivery

As our government looks towards new technologies to enhance services to South Africa's 55 million citizens and residents, Chatbots appear as a valuable tool, with the potential to transform the way people engage with government departments. Chatbots combine the ease of mobile messaging with the … Read More

Chatbots

Inside Wunderman’s 150-person AI practice

Wunderman's AI division focuses on using AI to create text-based or voice-activated chatbots and virtual assistants for its clients on four major platforms: Microsoft, Amazon Web Services, Google and IBM, according to Robbee Minicola, global lead of Wunderman AI and president of Wunderman Seattle. Read More

Chatbots

Capital One offers disposable, tokenized credit card numbers via intelligent chatbot

In a bid to reduce credit card fraud and theft on the web, Capital One this week announced a new service that will allow customers to create a unique virtual credit card number via Eno, its intelligent personal assistant. Eno can be accessed via a browser plugin, or by texting …

Chatbots

How chatbots are changing the way research is done

Research companies across the globe are starting to look at new and innovative ways to keep their respondents engaged in their surveys and chatbots are looking to bridge this gap by changing the way surveys are taken by introducing a conversational approach to surveys. More than a back and forth … …

Chatbots

Quartz’s New Chatbot Is Bringing Conversational News to Facebook Messenger

With its new chatbot, Quartz hopes to deliver the news and other content to users on Facebook's Messenger. The company celebrated it with barbecue, drinks, music and a fun introduction to the bot at their SXSW event. Before guests were allowed to enter, they were prompted to scan a Messenger …

Chatbots

Three Ways AI Can Help Build Customer Relationships

Using robots (and chatbots, and algorithms) to shoulder half of your workload sounds appealing, and businesses ranging from manufacturing to martech are clamoring to integrate AI within their workflows. In fact, AI is already penetrating the sales funnel in increasingly significant ways, including writing … Read More

Chatbots

Diamond Bank Unveils Chatbot ‘Ada’

Nigeria's fastest growing retail bank, Diamond Bank Plc, has launched an Artificial Intelligence (AI) Chatbot called Ada. The lender is leveraging pioneering technology to reach more customers with an enhanced service in Nigeria using AI technology to provide a human-like interaction and personalized … Read More