In other words, multimodal analysis looks at the meta features of language, such as nonverbal communication, to create a more sophisticated chatbot. Equipped with all this data, these multimodal chatbots are able to do more than communicate. “My work is very interdisciplinary within the AI field itself, … Read More

The Fold Legal director Jaime Lumsden Kelly said many financial services businesses are now using technology, such as algorithms and chatbots to help attract and service their clients. Given that chatbots interact with customers, Ms Lumsden Kelly said it raises some interesting questions around … Read More

The top city in Asia is Singapore at 10th where Ramco has its own innovation centre focused on developing technology for its products. It has developed one of the few interactive chat-bots for HR systems, is using data analytics to solve predictive maintenance and it is innovating with blockchain. Read …

“Chatbots are as often as good as any sales person. Sometimes their better because they are available to customers 7×24 and, most importantly, to the real decision-makers in the organization. Chatbots also opens up all kinds of new concepts and allows visitors to explore complex issues over and over … Read …

The increasing use of "robots" or "chatbots" in the delivery of advertising, online engagement and social media to facilitate sales for SMEs across the … not a great salesperson, being a technical IT guy, he put his skills to use in building a Facebook Messenger chatbot robot to handle his …

Diamond Bank has leveraged technology to reach more customers with an enhanced service in Nigeria by launching an Artificial Intelligence Chatbot. According to the bank in a statement, the Chatbot named 'Ada' uses the AI technology to provide a human-like interaction and personalised experience … Read More

Some chatbots track your calorie intake, some assist you in finding a new place to live, and some even promote better mental health. But recently, developers have made chatbots with a social justice slant. They let you report misdeeds quickly and without giving your name. Here are a few of …

With the 2018 Toyota AFL Premiership Season starting on Thursday night with the traditional season opener between Carlton and Richmond at the MCG, it was to be expected a number of AFL clubs would turn to new technologies. The two Grand Finalists of 2017, Adelaide and Richmond, have both … Read …

Microsoft made a Twitter chatbot in 2016 that was trained to say outrageous things by users, but Facebook and YouTube don't seem to have learned from the mistake. Psychological studies have shown that people are drawn to negative and offensive content, so engagement maximization drives the … Read More

Although only a minority of people believe chatbots will replace their human counterparts completely, already 48% of consumers would rather connect with a company via live chat rather than by any other means and 40% of consumers don't care whether a chatbot or a "real human" helps them as long … …