Chatbots

WIAD 2018 – chatbots, technology, case studies and inspiration

The event was under the umbrella „Information Architecture for Good”, reaching subjects very popular at the moment, from chatbots, artificial intelligence, advanced analytics, to storytelling and outside-the-box thinking. The presentations comprised case studies with the subject “A detailed analysis of the … Read More

Chatbots

Chatbot developer Anaek raises seed funding from Matrix Partners

Chatbot developer Anaek has raised an undisclosed amount in seed funding from Matrix Partners, the company said in a statement. The startup manages and runs a range of conversational bots that integrates with corporate functions such as employee attendance, time tracking, expense filing and … Read More

Chatbots

Matrix Partners India backs chatbot developer Anaek

Venture capital firm Matrix Partners India has invested an undisclosed amount of seed funding in Anaek, which develops chatbots. The funds raised will be utilized by the startup for growth and product innovation. Anaek, which seeks to drive productivity and efficiency through collaboration, has a suite of … Read More

Chatbots

Sportito Becomes First DFS Provider to Launch Chatbot

The expert IT team of Sportito Daily Fantasy Sports platform developed this innovative robotics system, with very important characteristics such as allowing users to play on Sportito directly via Chatbot. It will support users by providing instant information and solutions to their problems, allowing them to … Read More

Chatbots

Talking to Einstein

This infers that this solution is different from the chatbots around and is more of a well defined predictive interface for users. Moktali sees the new interface as simpler, she comments: “Traditionally, the process of creating charts has taken an average of 12 clicks and required a deeper understanding of … …

Chatbots

Call Centers: In Search Of The 70 Percent Solution

By the time consumers are transferred to a call center agent, things have escalated to the point where chatbots have the answers – and a helping human hand is needed. Yet friction abounds where 70 percent of call centers require consumers to read off the same data multiple times, putting …

Chatbots

The Year of the Customer: trends defining customer engagement in 2018

Bitcoin, blockchain and big data have well and truly come to the fore, and AI, automation and chatbots are showing promise on a commercial scale. These developments are having a huge impact on the ways in which businesses engage with their customers. Here, Stephen Ball, Senior VP Europe and … Read …

Chatbots

Contiki launches chatbot, but says it’s aware of necessity of agents

Contiki launches chatbot, but says it's aware of necessity of agents. 06 Mar 2018. Youth travel gurus Contiki have launched a travel … The chatbot, named Tiki, is designed to help navigate the brand's eight travel styles which they launched in 2014. “Our audience aren't homogenous,” Contiki Marketing … Read More

Chatbots

Chatbot developer Anaek raises seed funding from Matrix Partners India

The year-old company currently has three chatbots—AttendanceBot, OfficeAmp, and ExpenseTron. It offers the bots to businesses on a free trial for a limited period after which they are charged for usage. Abrol said the bots are currently being used by more than 1,000 companies in 60 countries. Read More

Chatbots

Matrix Partners backs Saas startup Anaek

Venture capital fund Matrix Partners has backed Delhi-based SaaS startup Anaek. The startup's automated chatbots help in HR and office tasks like attendance management, expense filing, and assists in office administration tasks, among others. The company plans to use the seed funding to strengthen … Read More