Chatbots

​Kakao to start closed beta test for AI open builder

Kakao is already operating various chat bots with its enterprise partners, who use Kakao Talk, the firm's chat app, to advertise their products and services to subscribers. The company is working with Samsung to sync their respective AI platforms, Kakao I and Bixby. Kakao is also working with car giant … …

Chatbots

‘The worst idea in the history of customer support’: Codi the ‘virtual moron idiot’ Telstra chatbot …

Telstra has been inundated with customer backlash over its recently launched virtual assistant chatbot, which has been slammed as 'stupid, offensive and the worst idea in the history of customer support'. The telecommunications giant launched virtual assistant chatbot Codi on its 24-7 live chat in … Read More

Chatbots

India’s Largest Chatbot Platform Haptik Teams Up with AWS

Popular Indian chatbot platform Haptik has teamed up with Amazon Web Services to bring the cloud giant's AI portfolio together with Haptik's platform. Chatbots are a growing area of business with the advancement of more natural, ai-powered interaction and a desire for companies to cut costs and … Read More

Chatbots

‘Virtual moron-idiot’: Online chatbot infuriates Telstra customers

The telco launched virtual assistant chatbot Codi on its 24×7 live chat in October 2017. By February it had dealt with 300,000 customers inquiries, the Australian Financial Review reports. But it appears customers are less than thrilled with having their questions answered by Codi. A number of tweets … Read More

Chatbots

New Technology Available for Building a Chatbot

Artificial intelligence technology has reached new heights, generating new platforms, applications, and programs that could assist businesses and industries. The chatbot program is just one of these AI innovations that have expanded its purpose across industries. With the excitement surrounding … Read More

Chatbots

G Suite adds ‘Activity dashboard’ to Docs, Sheets, and Slides, essentially bringing read receipts to …

It'd give us rich calendar integration with intelligent chat bots! The possibilities are pretty amazing with the Hangouts Chat bots and the G Suite features. Throw in that White Board App (Jamboard) going live as a virtual whiteboard and forget about it! That's leveraging the power of Google to crush …

Chatbots

Chatbots aren’t failing us, our expectations for them are

And yet much of the rhetoric surrounding chatbots is monolithic, assuming that they are useless unless they can speak and think as well as a human can. This is a mistake. No single chatbot can perform every mental function we want from it. Though some have tried — think: Alexa …

Chatbots

How AI could help improve the education enrollment process

NLP helps chatbots move away from rigid command forms and enable their users to interact with them in a comfortable, conversational fashion. This provides students with an experience similar to what they would get from talking to a professor or counselor instead of manually finding their way around … Read More

Chatbots

This AI Has Sparked A Budding Friendship With 2.5 Million People

This is totally feasible because Melle-Milyanne isn't a living person but a chatbot powered by a neural net, a kind of framework for artificial intelligence. … Replika's growing popularity among young people in particular (its main users are aged between 18 and 25) represents a renaissance in chatbots, … Read More

Chatbots

Want to Know Which SXSW Events Are Must-Sees? Ask This Chatbot

First, Facebook users need to search for the chatbot dubbed “SXSW Survival Guide” in Facebook Messenger. From there, they're prompted to pick information on panels and tips. Asking for tips pulls up a GIF of a guy dancing at a party with copy that reads, “SXSW is all about spontaneity. …