Accountants Look to Artificial Intelligence As Clients Get More Demanding
… the mentioned needs, consultancy and advice. They can simply mimic what NatWest did, by introducing an agent to handle high demand boring tasks. That is, the U.K. based bank is using a special AI-powered chatbot to offer financial advice and answers to common questions -to help fasten queues. Read …
RTA site to get chatbot soon
Applicants running from pillar to post to get a list of documents required for any transactions will soon be a thing of the past as the Transport Department is gearing up to adopt chatbot. A chatbot is a computer program that can hold conversations via text or audio. The applicant …
BMO launches AI powered chatbots on Facebook, Twitter as mobile banking rises
TORONTO _ The Bank of Montreal is taking a first step towards artificial-intelligence powered customer service by launching chatbots that can field questions via Facebook Messenger and Twitter. The deployment of such technology is the latest move by a Canadian bank to beef up its digital capabilities … Read More
Drift Launches Email Platform With Chatbot Messaging Capabilities
Drift, a conversational marketing platform, announced the launch of its email platform designed to help businesses turn email marketing into web traffic. The platform positions marketers to connect emails to their website, where chatbots offer personalized messages to visitors based on email … Read More
Kirthi Jayakumar is helping victims of gender violence via app and chatbot
On a night in May 2016, Kirthi Jayakumar received 16 messages and 31 calls from a friend based in the UK. She had got married and settled there only a year ago. The friend was a victim of extreme domestic violence. From observing her habits within the house to monitoring …
Bank of America launches Erica chatbot
Bank of America has begun to roll out Erica, a chatbot that can help you check balances, reminds you about bills and answer your bank-related questions. Michelle Moore, head of digital banking at Bank of America, tweeted on Friday that Erica is now available to customers in Rhode Island. Moore …
Round-Up of Enterprise Connect 2018 (#EC18) — Part I
While outside temperatures dipped to close to freezing in Orlando, FL, this 4-day enterprise communications and collaboration conference was HOT, HOT, HOT with over 120 company announcements, dozens of keynote addresses, hundreds of presentations from analysts, consultants, vendors, and … Read More
What the EU’s latest data protection law means for chatbot makers and marketers
What follows is an overview of the upcoming GDPR legislation and, above all, an invite to anticipate the consequences of this new regulation and start thinking about the actions you need to undertake. It is absolutely not legal advice; GDPR is a pretty serious matter (keep reading to see how …
AI Creeps Into Financial Services Via Chatbots
Training AI to recognize a question is hard, but formulating the correct answer is even harder. Chatbots eliminate errors in speech recognition and banks are limiting chatbots to relatively narrow knowledge domains to minimize errors and Singapore has become the field testing laboratory of choice for … Read More
Cloud Round-Up: India Chatbot Goes to AWS, UK Leading Cloud Nations, Dropbox Joins …
This week on the Cloud News Round-Up on LiftrNews.com, Haptik, India's leading chatbot platform, has struck a deal with AWS to enable it to take advantage of AWS' AI and Polly text-to-speech services to create a more natural conversation-driven experience for its users. A recent scorecard released … Read More