In previously speaking with the Cyber Security Hub, IPsoft Chief Security Officer (CSO) John Alford acknowledged that the general shape of AI in cyber security today comes in the form of chat-bots that convert frequently asked questions (FAQs) into simulated conversations. They can reset forgotten … Read More

UPS is adding its chatbot customer service technology to Google Assistant for package tracking via Android devices, Google's iPhone apps, Google Home and other devices. The expansion to Google Assistant means UPS has most of its bots covered. The UPS chatbot was already available on … Read More

The DoNotPay bot (previously) is a versatile consumer advocacy chatbot created by UK-born Stanford computer science undergrad Joshua Browder, with its origins in a bot to beat malformed and improper traffic tickets, helping its users step through the process of finding ways to invalidate the tickets … Read More

SpiceFactory today announced the launch of Cognito, a white label chatbot platform that enables on-demand, contextual banking experiences. With Cognito, banking customers can easily manage their money across accounts, track expenses, and get loan guidance, all from their favorite messaging … Read More

UPS (NYSE:UPS) today announced it has launched its popular chatbot on the Google Assistant, giving customers another convenient way to retrieve information on package deliveries and other UPS services via the Assistant on Android phones, iPhones, smart speakers like Google Home and other … Read More

Chatbots are everywhere. You interact with them on messenger apps and websites. Bots can be used for tasks ranging from product recommendation to front line customer service. Driven by AI, chatbots become smarter and smarter over time. This is thanks to machine learning. There's hardly an … Read More

Massachusetts-based technology firm Progress has unveiled its technology incubator Progress Labs, as well as the lab's first product, an AI-driven chatbot. Progress Labs was established to” surface innovative ideas” within Progress, and “to nurture and harness these ideas so they can be developed as … Read More

In a chat with YourStory, Beerud Sheth, Co-founder and CEO of Gupshup, talks about how chatbots are disrupting the way Indians communicate with brands. Even as artificial intelligence (AI) and machine learning (ML) gain notoriety for their looming threat to take away human jobs, it bears to keep in … Read …

In 2016, Microsoft released an online chatbot called Tay, built with a mix of artificial intelligence and content crafted by writers including improv comedians. The bot was designed to engage with the 18-to-24-year-old audience that already connects with friends through online chat platforms. But within a … Read More

However, the artificial intelligence Chatbots are not just being used for communication purpose, but are now being implemented by all the financial institutions as self-service customer-facing tools. For example, HDFC bank has created their own AI Chatbots in order to help customers with a variety of … Read More