Ooredoo launches 3G services in West Bank
DOHA: As part of its group-wide network modernisation programme and its strategy to enhance customers' digital experience, Ooredoo Group announced yesterday that its operating company in Palestine, Wataniya Mobile, has successfully launched 3G services in West Bank and is already seeing … Read More
Japan retailers target Amazon with in-store pickup services for internet orders
Starting on March 6 this year, Lawson customers have been able to use a dedicated smartphone app to order items for pickup at their preferred store. The "Lawson Fresh Pick" service is currently available at about 200 shops in Metropolitan Tokyo and part of neighboring Kanagawa Prefecture. The some … Read …
Top Workplaces 2018: More Midsize Employers
This home energy sales and service company, with seven Capital Region locations, is 100 percent employee-owned and is open 24 hours a day — including weekends and holidays — for service, delivery and customer service for all of its customers' propane, fuel, natural gas, heating and cooling … Read More
Sales and Marketing Pros, You’re Overlooking the Obvious Leads
Believe or it not, any customer who has been paying you for your services for an extended period of time has established a rapport with you. You provide the service they are willingly paying for and they look to you as a trusted partner. When was the last time you …
From switching suppliers to bagging the best deals, here’s clever ways to save money on your …
But now so-called auto-switching services, aided by clever technology, promise to make sure families never pay over the odds again. They will not necessarily put you on the cheapest deal, since some of the very small suppliers should be avoided for customer service reasons, but they do put you on … …
Christine Flowers: Whatever happened to old-fashioned customer service?
Whatever did happen to customer service? What happened to dealing respectfully with the people who don't need to walk through your door and who are doing you a favor by offering to give you their money? I know that there are crazy, arrogant, tiresome customers out there, and when I …
Say cheese: the AI technology that measures your emotions when shopping
Malaysia-based Glueck Technologies developed an AI product in 2015 that measures customer emotions through CCTV technology to improve customer service in retail settings. Its founding CEO Alberrt Alexander describes how he expects the invention to shape business in the region. Read More
BBB on Homes: Watch for fake support phone numbers
Be careful when searching for support phone numbers. Unfortunately, scammers love to post phony customer support numbers online. This means you need to use extra caution when you get in touch with customer service. Double check the URL on the website when looking up a number, or, even … Read More
BBB offers tips on hiring lawn, landscape contractors
Find out what to do if you are dissatisfied with the service or product. Some providers will replace plants that die within a certain period. Ask about how quickly the company will return to correct problems. Make sure you know who to call for customer service issues. • Ask for …
Grove full of greenhouses
COLUMBUS GROVE — Columbus Grove is a village with a population of 2,086 people. It also is the home to four greenhouses. They're all owned by individuals who dedicated their lives to providing customer service and quality products for the region, said Jean Wright, co-owner of K&J Greenhouse. Read More