Tom Miller, the city's director of innovation, recently launched a test version of the city's customer service chatbot. The chatbot is essentially an automated system in which residents can send text messages to receive pre-loaded answers to the city's most frequently asked questions. About 10 individuals … Read More

Getting patients, especially in the Medicare population, to adhere to taking prescribed medications is key to preventing future complications. One health plan used personalized outreach in the form of “chatbots” to call Medicare beneficiaries to educate them about adherence and find out more about what … Read More

Avoid fake news! Subscribe to the Standard SMS service and receive factual, verified breaking news as it happens. Text the word 'NEWS' to 22840. London, March 22, 2018: Chatbots, autonomous vehicles, and connected machines in digital factories foreshadow what the future will look like: The … Read More

CHENNAI: Chennai-based Artificial intelligence startup Roanuz has developed a “cricketing chatbot” that will answer your questions about cricket. The virtual assistant is programmed to give context-relevant answers in both text and voice. A statement from the company says the bot addresses an … Read More

A start-up company has developedand launched a new AI-powered chatbot solution to help cricket fans by answering queries. A feature-rich, intelligent bot API can mine relevant answers from statistical inputs obtained from every important international cricketing series and tournament, a release from … Read More

When will MS Dhoni play again? How many matches has South Africa won while playing at home? How many runs has Virat Kohli scored? A Chennai-based startup has created an artificial intelligence-powered chatbot which it says can answer any query related to the sport. Roanuz Softwares Pvt. Ltd … Read More

Kia boosted sale conversion rates after releasing a chatbot on Facebook Messenger to help car buyers find answers to their questions, according to Digiday. The South Korean carmaker, which is partly owned by Hyundai Motors, in November launched its Kian chatbot as a direct source of information … Read More

You've heard the chatbot hype, now get ready for the chatbot reality – the robots are not just coming to insurance, they've arrived. That, at least, is the case for Zurich UK which has announced it has just commenced a “six-week chatbot pilot” for its first notification of emergency home …

AI technology is currently used via chatbots to converse with shoppers, providing relevant content and suggestions and collecting valuable information. These smart chatbots elevate customer service and automate things on the back end, expanding retailers' abilities to sell to anyone, anywhere in an … Read More

Artificial Intelligence (AI) agents will take over many decisions from humans in future, but they cannot legally be held liable for those decisions, creating new liability challenges to the insurance industry, according to a new report by Allianz. Chatbots, autonomous vehicles, and connected machines in … Read More