A.I and Customer Experience

eSilicon to present: Enabling Technology for the Cloud and AI – One Size Fits All?

AI and cloud/networking chips both have demanding performance and power requirements. … Supported by patented knowledge base and optimization technology, eSilicon delivers a transparent, collaborative, flexible customer experience to serve the high-bandwidth networking, high-performance … Read More

A.I and Customer Experience

Why the future of manufacturing depends on quality machine learning

However, it's important that companies understand that the benefits of AI are dependent on the quality of the learning that leads to the overall decision or output. And AI isn't just taking … Employees are crucial for the delivery of the customer experience, and building relationships. A lack of supply …

A.I and Customer Experience

Appier Recognized as an IDC Innovator for Asia-Pacific Data-as-a-Service Provider 2018

SINGAPORE – Media OutReach – March 27, 2018 – Appier, a leading artificial intelligence (AI) company, has been named by International Data Corporation (IDC) … “One of the biggest pain points for organizations is in delivering better customer experience and obtaining a good single customer view. Read More

A.I and Customer Experience

Nokia’s new AI-powered analytics software dramatically improves customer experience and …

Espoo, Finland – Nokia has unveiled the latest version of its Cognitive Analytics for Customer Insight software, providing powerful new capabilities so service provider business, IT and engineering organizations can consistently deliver a superior real-time and personalized customer experience. Read More

A.I and Customer Experience

Announcing AIRI: Industry’s First Integrated AI-Ready Infrastructure for Deploying Deep Learning at …

There is increased adoption of AI across all verticals, driving new business models, sharper value propositions, more efficient processes, and personalized user experiences," said Ritu Jyoti, Research Director, Infrastructure: Cognitive/AI and Big Data Analytics Workloads, IDC. "Innovative technologies … Read More

A.I and Customer Experience

Ubank sees uplift in completed loan applications through AI

Using conversational AI through IBM Watson enables us to find and share complex information in real time. This not only improves efficiency for our people but also improves the total customer experience, helping us to achieve our vision of becoming Australia's most referred brand,” a Ubank … Read More

A.I and Customer Experience

HDFC Bank: AI based chatbot facilitates transaction worth Rs 16.7 million

An artificial Intelligence based chatbot built for HDFC Bank and supported by industrialist Ratan Tata, Unilazer Ventures and SAP.iO. among other … "HDFC Bank was looking to offer a unique user experience to its younger target audience through conversational banking via a chat bot. With OnChat … Read More

A.I and Customer Experience

Trains with brains: Piyush Goyal’s mantras for rail employees to create Indian Railways of the future

Addressing a conference on artificial intelligence (AI), Goyal told a big group of railway employees to brace innovation and look to create an Indian Railways of the future. … Indian Railways is looking to make use of AI for asset maintenance, process optimization and to enhance customer experience. Read More

A.I and Customer Experience

Panel: How emerging technologies are reshaping customer experience management

Growing volumes of data generated through emerging technologies such as artificial intelligence, voice interaction and mixed reality could see consumers outsourcing their own identity management as the very nature of value-driven exchange between brand and consumer transforms. The impact of … Read More

A.I and Customer Experience

Rugged, AI focused embedded PC has Ryzen V1000 and optional GTX

The ABOX-1500 supports artificial intelligence, deep learning, and virtual reality applications in data centers, in the cloud, and on devices including industrial automation, intelligent customer experience, self-driving vehicle, and intelligent transportation gear. Both Linux and Windows Embedded are … Read More