Social media in 2018: Time to grow up or get out
The same is true in marketing, because in many ways that profession is always in a state of chaos and disruption. But I don't think it's hyperbole to apply “peak chaos and disruption” to social media marketing in the first quarter of 2018. Let's review just a few of the …
How to use different social media platforms for business
While all the social media platforms mentioned below have great potential, LinkedIn is the only one that offers solutions for B2Bs. … make on this platform needs to be concise, this one is best for businesses when they want to communicate their important messages and is excellent for customer service. …
Increase Your Market Share with Language Skills
Not only can they help you bridge the language gap, they can help you to understand the important cultural nuances that can impact how different people interact with social media. You may even learn about social media platforms that are popular in other regions, and how to create a presence …
Patents Issued for Brain Training in Social and Emotional Cognition
“While we set out to build tools to help populations where social and emotional cognition challenges are signature deficits, we soon realized that all of … if you are in sales or customer service — or you are just dealing with bosses, co-workers, and subordinates in any workplace — improving …
Hotel Boss managers allegedly have a history of rude customer service
The managers and staff of a hotel at 500 Jalan Sultan apparently have a history of poor customer service, according to social media reviews of the establishment. … Several netizens have rated the hotel poorly on social media and have singled out the staff at the hotel for having poor …
Five Reasons Why Every Business Should Invest in Social Media Analytics| Quantzig
Product/service improvements: The feedbacks and reviews on products provided by customers on social media can be analyzed using media monitoring techniques. The negative comments can be used for learning by companies to understand where they are going wrong and take corrective actions. Read More
‘Radically evolving’ young shoppers rapidly reshaping retail with smartphones and social media
Younger shoppers are changing their spending patterns and retailers must take note. One in five 25-34 year olds would be happy spending more than £250 on their smartphone, while a tenth of 18-24 year olds now view their smartphone as their preferred device for buying a car. As younger shoppers' … …
40% of Singapore customers cancel bank services due to poor CX
However, awareness of the availability of non-traditional channels seems much lower than the adoption of such platforms for consumer communication. The study found only less than 25% of customers surveyed being aware of their banks' social media, chat, or messaging apps for services offering. Read More
[Ep. 3] Legal Marketing Minutes Podcast: How To Become A Social Media Pro
We restrict access to user information to those individuals who reasonably need access to perform their job functions, such as our third party email service, customer service personnel and technical staff. However, please note that no method of transmitting or storing data is completely secure and we … Read More
What the Real Estate Industry Can Teach Dealers About Social Media
Approximately 70% of homebuyers couldn't remember their agent one year after closing. To combat this, agents write about renovations, home care, and DIY projects on social media channels. The goal is to keep customers engaged so that they return for future purchases, and refer friends and family. Read More