Microsoft today that it has created the first technological breakthrough that can allow people to have a natural conversation with chatbots. Many existing chatbots allow you to have a conversation with them, but you need to be clear, simple and straightforward so that the chatbot can understand what you … Read …

Microsoft has already embedded the technology into Xiaoice and Rinna, the tech giant's Chinese and Japanese chatbots. The capability is also launching in several Internet of Things devices from Microsoft partner Xiaomi. Microsoft said it will bring the technology to its U.S. chatbot Zo and teased the … Read More

Microsoft today shared they have reached a technological breakthrough by developing a new way to allow people to have a more natural conversation with an AI-powered chatbot. The breakthrough happened in China, where the XiaoIce Microsoft chatbot can now operate in “full duplex voice sense” by … Read More

As the chatbot rapidly speeds through its adolescence, we (the humans) are dedicating ourselves to ensuring that these software brains are capable of learning. As we start to apply new layers of cognition and understanding to the chatbot's talkback response mechanisms, we can then use chatbot … Read More

The Chatbots Market research report gives us the detailed overview of the complete parameters of the industry and also gives us an insight into the current know-how of the market. It provides a rich source of information about the key components of the industry domain and gives us a detailed …

Despite concerns over data privacy and immature technology, AI assistants and chatbots are gaining a foothold among businesses, according to a report from IT professional network Spiceworks. The report, which surveyed 529 IT professionals from North America and Europe, showed that 29% of … Read More

You may be looking at a chatbot. These innovative bots represent of a huge new shift in digital marketing, and are proving to be highly valuable for companies across a huge range of industries. So what does this mean for you and your business? Do chatbots make sense for your …

If Keya can spare customers from the tyranny of the IVR systems then Kotak Mahindra Bank should chalk this up as a win. But it must be noted that conversational chatbots are hard to design and even the best systems have issues understanding voice commands at times. In some cases, …

… values their time and patronage. With the thoughtful implementation of chatbots, which enable 1:1 communication on a mass scale, brands and retailers stand to earn their loyalty. More insights can be found in our Customer Service Debrief on building loyalty through conversational AI and chatbots. Read More

We are a super fun start-up that wants to disrupt the service industry through Artificial Intelligence, digital agents, chatbots and digital customer journeys. We offer you plenty of freedom to bring your ideas and creative solutions. Our motto “work hard and play hard” with a lot of fun in the …