Chatbots

ZMR Report: Chatbot Market, 2016-2024

A leading research firm Zion Market research added a recent report on “Chatbot Market: Global Industry Analysis, Size, Share, Growth, Trends, and Forecasts 2016–2024” to its research database. The Chatbot Market report analyzes the comprehensive overview of the market comprising an executive … Read More

Chatbots

Bot Services Market: An Insight into Sales; Volumes, Revenues 2018 to 2022

Bots services is one of the primary growth factors for the bot services market. Implementation of chatbots with AI capabilities will measure the customer satisfaction and improve the service quality. Bot service providers are also offering various tools and platforms to develop and deploy chatbots as per the … Read More

Chatbots

AI assistants head to the office

A report by US-based IT professional network Spiceworks has revealed the rise of digital assistants in the workplace. Artificial intelligent (AI) chatbots and voice-activated devices are becoming more commonplace in homes, smartphones and even in the cars, so it's inevitable that this budding technology … Read More

Chatbots

AI helps Oscar the chatbot answer 75 percent of travel questions

Chatbots are only programmed to understand so many things but one travel chatbot named Bravo Oscar Tango has used artificial intelligence to go from answering just seven percent of questions to 75 percent. Air New Zealand recently brought Oscar the chatbot to the U.S. and Canada after first … Read More

Chatbots

Microsoft AI knows when to (politely) interrupt conversations

Most AI assistants can't really hold a conversation. They're fine with I-go-you-go dialogue, but most humans aren't quite so timid — they know when to interrupt, and when to restart chat when there's an awkward pause. Microsoft wants to fix that. It just upgraded its Xiaolce chatbot AI with "full …

Chatbots

Microsoft believes it’s made a breakthrough with its AI-powered chatbot in China

They're not usually tied to individual devices like the aforementioned personal assistants, but the end-purpose of "talking" to a user to figure out what they need is common between the two, leading chatbots to be found often as a first line of defense between a customer and an actual human …

Chatbots

Microsoft touts breakthrough in making chatbots more conversational

Microsoft says that it has figured out how to make chatbots talk and listen at the same time, allowing them to operate in "full duplex," in telecommunications jargon. The company says this allows chatbots or assistants to have a flowing conversation with humans, which is much more akin to how …

Chatbots

Global Chatbots Market 2018-2023 to Grow at a CAGR of 32.78% to Reach $895 Million …

The demand for chatbots is highly driven by technological advancements which are, in turn, enabling easier implementation of artificial intelligence tools in consumer electronic products. The global market for chatbots is also hugely benefitting from the improved use of online messaging along with the … Read More

Chatbots

Travel chatbot service shifts focus to travel management companies

30SecondsToFly, maker of the “Claire” chatbot, has pivoted its business strategy. Rather than marketing the product to small- and mid-size businesses, the company is now concentrating on serving travel management companies and travel agencies. 30SecondsToFly, which uses artificial intelligence to … Read More

Chatbots

How Hotels Are Using Artificial Intelligence to Improve Your Stay

Many of us now use small doses of AI in everyday life (like Siri, Google Assistant, Alexa, and everything smart home), but hotels are putting this once-sci-fi technology to more widespread use. From concierge robots to personalized rooms to lively chatbots, your next holiday may include help from some … Read …