Chatbots are one of the buzziest technologies in fintech but there is already a divide on whether they help or hinder the digital banking experience. Popular automated savings app Digit, which made messaging its primary interface in 2015, ditched the design model in recent months. While initially … Read More

Facebook Messenger may be the dominant force as a platform for brands' chatbots, but Apple is now hot on its tail. The launch of iOS 11.3 sees the arrival of Business Chat, an integrated feature in the Messages app. It provides a direct route through to a chatbot or customer …

The chatbot developed for HLB is set to assist two main core support functions – Human Resource and Branch Operations. It will take over in answering staff queries on policies and procedures, a function previously undertaken by staff members from the two divisions. By learning and automating the … Read More

Facebook may be facing a backlash due to the recent data scandal and the current movement to #deletefacebook. However, it has not deterred Malaysia Airlines from introducing a Facebook Messenger bot, MHchat, for flight booking. The bot is one of the three latest digital initiatives (apps) the airline is … Read …

UK-based Cleo, an AI-powered personal finance management (PFM) chatbot with 120,000 users in its home market, entered the US in late February. Since then, it's reportedly been signing up 1,000 users per day to an alpha version of Cleo that's working on a US dialect. The chatbot provides insight … Read …

FCM Travel Solutions has announced it is enhancing its AI chatbot application Sam with extra features for use by travel managers. Sam blends AI technology with the help of FCM consultants to deliver personalised information to business travellers' mobile devices through a chat-based interface. Read More

A lot of the buzz around artificial intelligence in enterprise organizations is going to customer-facing projects such as chatbots. After all, if your competitor has a chatbot, shouldn't you hurry up and get one, too? But a new report from Forrester Research suggests that the focus on chatbots and other … …

Companies should always disclose if artificial intelligence or chatbots are serving the customer and give them the option to speak to a highly-skilled, highly-trained, human service agent, says the study. A Hinduja Global Solutions (HGS) study says the customer service industry will experience the … Read More

The report provides a basic overview of the industry including definitions, classifications, applications and industry chain structure. The Chatbots market analysis is provided for the international markets including development trends, competitive landscape analysis, and key regions development status. Read More

A blow by blow analysis of research report on Global Chatbots Market provides size, share, growth factors, & trends that will boom in near future. Chatbots Market is a comprehensive report which gives thorough knowledge about current Chatbots market condition and future growth. Chatbots Market … Read More