Chatbots

Microsoft teaches its AI assistant to politely interrupt conversations in effort to make chatbots sound …

The company also clarified that its social chatbots are designed to be more conversational and less productivity-focused. The statement said: '[The social chatbots] have a sense of humor, can chitchat, play games, remember personal details and engage in interesting banter with people, much like you … Read More

Chatbots

The Ick Factor of Computers That Converse Like People

In a blog post on its website Wednesday, Microsoft announced that it had made a breakthrough in artificial intelligence technology that would allow chatbots to engage with users in a more human way—“more like that natural experience a person might have when talking on the phone to a friend. Read …

Chatbots

4 Key Strategies For Brands To Optimize Business Operations With Chatbots

To service today's connected, always-on marketplace, organizations require scale, speed and access to on-demand intelligence. However, according to a March 2018 survey, PSFK researchers found that companies resist setting up chatbots to serve this need mainly because of the lack of humanity and … Read More

Chatbots

Meet Ben, An AI-Based Bitcoin Friend

Much has been written about buying bitcoin in specific, and cryptocurrency in general. Whether it's investing or gambling, whether it's a good idea or immoral – no ink has been spared in uncovering every angle on cryptocurrency and what its purchase and sale will mean for the future of money. …

Chatbots

How AI can be used to enhance loyalty programs

Since the Cosmopolitan at Las Vegas introduced its virtual concierge chatbot in January 2017, more than 20,000 guests have interacted with her sassy persona dubbed “Rose” for everything from requests for more towels or restaurant recommendations to more playful interactions such as a game of … Read More

Chatbots

Spring 2018 MONage Line-Up Announced, Experts to Convene to Unlock the Mysteries of …

Spring 2018 MONage Line-Up Announced, Experts to Convene to Unlock the Mysteries of Blockchain, AI, Chatbots, Conversational Interfaces and Cryptocurrency … Read More

Chatbots

Facebook has stopped Messenger bots – here’s what you need to know

We're becoming increasingly familiar with chatbots popping up in the places where we used to just speak to real people. Whether it's digesting the daily news, ordering a pizza or asking some questions of customer services, increasingly we are turning to Facebook Messenger and other platforms for the … Read More

Chatbots

Spending on Cognitive and Artificial Intelligence to Grow Nearly 70% in APAC in 2021

Spending on cognitive and artificial intelligence (AI) in Asia Pacific excluding Japan will grow a five-year CAGR of 69.8% to US$5.0 billion in 2021, according to IDC's estimates. The research firm expects the spending to hit US$1.0 billion this year, an annual increase of 94% over 2016, mainly led by … …

Chatbots

3 Technogies That’s Changing The Insurance Sector

Be it mobile applications, chatbots, Social Media, Service via SMS, etc., mobile often gets the center-stage with other platforms and devices also making pivotal contributions. Smartphones have brought customers and businesses closer than ever before. Information, products and support are just a few … Read More

Chatbots

Carsales looks to voice assistants to help sell cars

Carsales is beginning to explore how conversational AI interfaces like chatbots and voice-activated virtual assistants could be used by consumers when buying and selling vehicles. AI and machine learning technical development manager Agustinus Nalwan told Adapt's recent Cloud & DC Edge 2018 … Read More