The silence around workplace harassment is a widespread problem. One Equal Employment Opportunity Commission report found that, on average, 94% of individuals affected by workplace harassment did not file a formal complaint when warranted. When asked why they did not report their story, … Read More

Around two years ago, the term chatbot shot into our vocabulary and onto the agendas of CIOs and CMOs everywhere. The idea that a customer could simply “chat” with a robot anytime, anywhere made so much sense — or did it? Any technology solution or product implemented without a clear …

Global Chatbot Platform Tools Market Report provides important information related to the overall market and price forecast over a five-year period, from 2017 to 2022. This report is a valuable source of guidance for companies and individuals offering Industry Chain Structure, Business Strategies and … Read More

A new study from PointSource has shown that with the rise of chatbots, consumers are becoming increasingly worried about the threat these services pose to security when attempting to carry out safe shopping online. Forty one per cent of those questioned in the survey said that they feared for their … …

In Part 1 of this series, I profiled how two companies — Domino's Pizza and KLM Royal Dutch Airlines — are using chatbots to boost their brands and smoothe interactions with their customers. This time, we'll continue by looking at cosmetics retailer Sephora and sharing some of the lessons marketers … …

Chatbots will handle a quarter of all customer service operations by 2020 according to new research from Gartner. Gene Alvarez, managing vice president at Gartner, said that more than half of organisations have already invested in virtual customer assistants (VCA) for customer service, as they look to … Read More

Ministry's chatbot app to answer pilgrims' queries. 11 minutes ago. 30 views. Chatbots — short for chat robots — are computer programs that you “chat” with. Such programs are … The app operates through a chatbot program, which conducts a conversation via auditory or textual methods. This is a small … …

Just before the 20th century, two entrepreneurs found a new use for stamps — other than postage on a letter. Thomas Sperry of New Jersey and Shelley Byron Hutchinson of Michigan came together to form the Sperry and Hutchison Co. They sold stamps and redemption books to retailers, who would … …

The report on the Global IoT Chatbot Market is a comprehensive overview of the market, covering various aspects such as product definition, segmentation based on various parameters, distribution channel, supply chain analysis, and the prevailing vendor landscape. It compiles exhaustive information … Read More

In parallel, the company also announced the launch of its Chatbot app, Ask Simmons, providing clients with access to data nuggets and key reach metrics via the industry's first conversational UI. Powered by advanced AI models, the Ask Simmons Chatbot will be available for select beta clients as an iOS … …