Chatbots

Country’s top cricket portal Circle of Cricket joined hands with Botworx.ai to change ‘the game’ with …

Circle of Cricket recently launched their Official Facebook Messenger Chatbot which allows them to push Cricketing content to its fans to their Messenger App. Subscribers who sign up with the Chatbot shall receive daily news updates, Live scores, exclusive photos/videos and more. COC's Chatbot … Read More

Chatbots

How Is AI Transforming the Digital Payments Landscape

Chatbots are emerging as favorites for personalized consumer engagement. Chatbots answer consumer queries and provide recommendations. Integrating payments in chatbots can further enhance the customer interaction. Chatbot of a leading private bank in the country allows consumers to pay for … Read More

Chatbots

Pushing automation to the tipping point

Enter chatbots and other customer service robots. Just in case you thought they were gimmicks, this market is expected to reach revenue of $3.1 billion by 2021. For industries like insurance and travel, which expend a huge amount of resources every year dealing with standard, repetitive queries, we're … Read More

Chatbots

How Nigerian brands and startups are creatively using Chatbots to improve customer experience

Riding on this prevalent trend are chatbots, designed to convincingly simulate human behaviour and engage in conversation via oral or text. Chatbots, also known as bots, are gradually being used not only to provide customer service but for more insightful use; from customer support for businesses to … Read More

Chatbots

Dashbot and Recime Announce Partnership to Offer Analytics to Enterprise Chatbots

    SAN FRANCISCO, CA, February 21, 2018 — Dashbot, the leading conversational analytics platform, entered into a strategic partnership with Recime, an enterprise chatbot building platform, both companies reported earlier this month. The partnership will provide companies … Read More

Chatbots

Making Your Chatbots More Human, But Not So Human!

That's how chatbots are evolving in today's scenario. With amazing developments being made in the field of AI and machine learning coupled with deep data mining, chatbots are improving at unprecedented speed. We have come a long way from the time of chatbots which couldn't possibly converse for … Read More

Chatbots

Talview announces the launch of Qton, a talent assistant chatbot

Talview in collaboration with Microsoft has built a Talent Assistant Chatbot, Qton. In the press release received by People Matters, the collaboration is aimed at pushing the frontiers of Artificial Intelligence. The chatbot is built upon Microsoft's Bot Framework and Luis NLP. The chatbot would be applied as … Read More

Chatbots

Chatbots to handle 25% customer service and support by 2020

Chatbots to handle 25% customer service and support by 2020 Twenty-five per cent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020 — up from less than two per cent in 2017, Gartner said on Monday. Read More

Chatbots

Chatbots– How future of hiring will change in India?

A chatbot, simply put, is a software system or an application designed to perform automated tasks that are simple and repetitive. Chatbots make use of a combination of Artificial Intelligence and Natural Language Processing (NLP) to mimic conversations with people and interact with them to extract and … Read More

Chatbots

Experts Warn AI Is Now A ‘Clear And Present Danger’ In Major Report

In fact the conversation was with a highly advanced chatbot which has learned to mimic the writing style of your friend and has been created to infect as many computers as possible. In an even more alarming step, the report then imagines a world where these chatbots could even mimic …