We Build Bots, a Bristol and Cardiff-based artificial intelligence (AI) startup who incorporated just 6 months ago, is already over 50% of the way to its current £500,000 crowdfunding target to scale-up its chatbot platform IntelAgent. Read More

While deploying a chatbot to help a customer make a payment may be relatively uncontroversial, adopting AI for bank-critical regulatory functions, or to guide investment decisions when banks are bound to act in customers' best interests, could be more challenging. As AlphaGo played Sedol in March … Read More

There is a new wave that has hit the market – the emergence of chat-bots. In today's times, every brand is exploring means to derive maximum benefit out of the wave. Directly or indirectly everyone is affected by artificial intelligence and soon it will play a predominant role in everyone's …

The report segments the global technical support outsourcing market by type (helpdesk and call center) and by geography (the Americas, EMEA, and APAC). It provides a detailed illustration of the major factors influencing the market, including drivers, opportunities, trends, and industry-specific … Read More

For one, chatbots can help provide clarity when it comes to dense legal matters like Terms and Conditions or Financial Product Conditions. The use of a chatbot can provide transparency toward the steps of the interaction. Another instance could have chatbots providing advice from a knowledge that … Read More

As banks and financial institutions such as insurance providers start to use artificial intelligence technologies to provide tasks and services, there is the inevitable question of how secure those services are. With the likes of the Commonwealth's Bank's chatbot Ceba giving customers access to more than … Read More

The latest trend gaining momentum in the market is cloud bot-as-a-service. Robots that are used to interact with human beings on various platforms are termed as bots or chatbots. Bot services include services used to develop and deploy chatbots. Since bots are easily accessible and cost-effective, … Read More

Businesses need to keep up with latest trends to be competitive. Online readers are already witnessing changes in the way information and ads are being delivered. Some of the current trends to pay attention to are the evolution of chatbots, how personal data is used and potentially misused, video on … …

LONDON–(BUSINESS WIRE)–Mar 3, 2018–The latest market research report by on the predicts a CAGR of around 8% during the period 2018-2022. This press release features multimedia. View the full release here: http://www.businesswire.com/news/home/20180303005027/en/. Technavio has … Read More

Zoho this week unveiled Zia Voice, a conversational artificial intelligence chatbot for sales teams that works with Zoho CRM. New AI-Powered Voice Tool Aims to Boost Sales. Zia Voice lets sales teams analyze their Zoho CRM database for information such as new leads created, average deal revenue, … Read More