Chatbots are being rightly seen as a threat to their human counterparts, because of their ability to endlessly and tirelessly pursue long conversations. Juniper predicts that by 2022, all major sectors deploying chatbots will witness a US$8 billion of cost savings on a whole. To add to that, it's also …

While AI and voice search are still in their infancy, chatbots are making real headway. Agencies in particular are excited about the possibilities offered by chatbots and messenger apps, according to research for WARC's 2018 Toolkit, with 52% of agency execs expecting it to be important to their clients' … Read …

Seeing more niche use cases for chatbots, Bengaluru-based Helpforsure has built an Artificial Intelligence-backed repair chatbot that helps businesses and end-users automate electronics repair jobs with a Do-It-Yourself solution, writes Harshit Mallya. Founded in late 2016 by Rajesh Bhatia, Kusum … Read More

“It might sound unusual, but chatbots can help drive purchases in-store — even for big-ticket items like a car,” he wrote in a column in sister publication WWD. “One might envision chatbots are best suited for small purchases or help desks, but with a well-organized strategy — including the integration …

Reflecting on the past 12 months or so since we launched Joey, our holistic chatbot/virtual assistant platform, the world has moved towards the vision we had set for ourselves of building a Gateway to Digital Interactions. No one knows how the banking industry would be in 10 years (or maybe …

… to communicate data across all the players within healthcare ecosystem. Personalization, gamification and recommendation engines enable advanced functions across apps and chatbots. Predictive algorithms are deployable on a front end and interactive big data analytics dashboard on a back end. Read More

Chatbots developer Anaek Inc has raised seed funding of an undisclosed amount from venture capital firm Matrix Partners India, according to a Mint report. While the company didn't close the exact quantum of funding, sources quoted in the report pegged the funding at $1 million. Anaek plans to use the … …

Ads for travel will increasingly resemble a conversation with a travel agent, if a new chatbot-propelled campaign is any guide. Austin-based WayBlazer, which previously had been employing its AI-powered travel recommendation engine for various travel agency websites, has now partnered with … Read More

The 2017 Aspect Customer Experience Index survey found that half of consumers already interact with virtual assistants or AI powered chatbots at least once a week. Four in ten consumers (and 63 percent of Millennials) also said they are comfortable with a non-human interface answering their question … Read More

Delhi-based chatbot developer Anaek Soft Pvt. Ltd has raised seed funding from venture capital firm Matrix Partners India, the startup's co-founder told TechCircle. Kanav Abrol said the software-as-a-service (SaaS) startup will use the funds mainly to develop better technology and for marketing. Read More