German Otto Group continues to soar
That concept entails communication and sales through digital assistants and chatbots. Otto has even created a specific team to expand these services. Meanwhile, Google presented a new augmented reality app at the Mobile World Congress in Barcelona, where Otto was its only retail partner. The app … Read More
Haptik to use advanced AWS AI portfolio to offer chatbot solutions
Haptik has announced its collaboration with Amazon Web Services (AWS), a cloud provider, to offer chatbot solutions to customers in India. The tie-up aims to enable companies to leverage these conversational bots to automate some of their most critical processes across customer support, lead … Read More
Mahindra launches new version of ‘MyAgriGuru’ app
New Delhi, Mar 7 Mahindra Agri Solutions Ltd today launched advanced version of its app 'MyAgriGuru' that includes a voice-based chatbot for providing solutions to farmers' queries. The app-based digital advisory platform currently has a user base of 4 lakh farmers and it is targeting to reach 30 lakh … Read …
Germa Otto Group continues to soar, from mail order to chatbots and AR
“Customer centricity” should be Otto Group's main priority according to Hillebrand. The company did welcome 31 million customers last year and it wants to double down on technology, “conversational commerce” to be exact. That entails communication and sales through digital assistants and chatbots. Read More
UNLEASH Startup Award announces shortlist of six finalists for London show later this month
JobPal – JobPal builds chatbots that automate the communication between employers and candidates. For jobseekers and candidates chatbots offer a fundamentally new way to apply for a job – through their interface of choice, more intuitive and more engaging. For companies chat as a channel means … Read More
Haptik to use advanced Amazon Web Services AI portfolio to offer chatbot solutions
Mumbai (Maharashtra) [India], Mar. 7 (ANI): Indian Artificial Intelligence (AI) based chatbot platform, Haptik, on Wednesday announced its collaboration with leading cloud provider, Amazon Web Services (AWS), to offer cutting-edge chatbot solutions to customers in India. The tie-up aims to enable … Read More
Haptik to use the AI portfolio of Amazon Web Services to offer chatbot solutions to Indian customers
Haptik is one of India's largest chatbot platforms, and its flagship product is the Haptik app. The app has a single interface that allows users to access multiple third party services through the use of a conversational interface. Haptik has now announced a collaboration with Amazon Web Services, to use … …
Chatbot, HR-related app developer Anaek raises seed funding from Matrix Partners
Anaek Inc, a startup involved in creating chatbots and HR related apps has raised seed funding from Matrix Partners India. Though the exact amount raised by Anaek has not been disclosed, people close to the deal believe that $1 million is the figure. Anaek is a SaaS company, floated by …
OPINION: AI isn’t taking over the business world just yet – here’s why
Sure its tempting to get rid of all your agents and ask your customers to self-serve via chatbots. The financials make sense. But that requires you to first build a chatbot capable of answering all customer queries in a way that satisfies the customer. Doing this within an Innovation Lab …
CHRO imperatives to evolve their ‘HR Tech’
Chatbots and Blockchains are the latest buzz words in HR technology. Not long ago, it was analytics and big data. In this changing tech disruptive business context, how the CHROs should build a case for talent transformation is the big question for all the leading HR heads. Some thoughts are …