Sportito has become the first daily fantasy sports (DFS) provider to introduce a Chatbot – a computer program designed to stimulate intelligent conversations and actions over the internet – to its users. The Sportito IT team has developed the platform with an innovative robotics system, which includes … Read More

Chatbots in hospitality are changing the way booking inquiries are handled and visitors converted into patrons. The front-desk staff that is normally liable for conducting booking-related queries could well be replaced with conversational bots. Theseintelligent chatbots are programmed to create simulated … Read More

Indian artificial intelligence based chatbot platform Haptik said it has built its chatbot solutions on Amazon Web Services (AWS) artificial intelligence platform. The conversational bots will automate some of the processes across customer support, lead generation and sales funnel management. With the … Read More

Chatbots are becoming increasingly commonplace to deliver better consumer experience—especially in healthcare, where they serve as an accessible first touchpoint for patients and professionals. For our podcast on chat as an interface, entrepreneur Justin Holland spoke to PSFK founder and … Read More

The New York Times recently wrote about the fraught existence of “conversational chatbots.” The Times explained that the best way to make these systems more sophisticated is to increase the number of people who use them, but that carries its own risk. Remember Microsoft's Tay bot, the Holocaust … Read More

MUMBAI: Haptik, an Artificial Intelligence (AI)-based chatbot platform, on Wednesday announced that it has partnered with Cloud major Amazon Web … This collaboration would enable companies to leverage conversational chatbots to automate their critical processes across customer support, lead … Read More

Haptik is one of the world's largest chatbot platforms, building applications for consumers, publishers, and enterprises. The company has been at the forefront of the paradigm shift from apps to bots, having worked across various chatbot use cases such as commerce, customer service, utility and lead … Read More

Chatbots allow highly-engaging conversational experiences through voice and text that can be customised and used on mobile devices, web browsers and on popular chat platforms, such as Facebook Messenger. The functionality within the AWS AI platform leverages 'Amazon Polly' — a text-to-speech … Read More

The wave of digitisation has changed the way we deal with finances and broking is no exception. In the last 6-7 years due to the Internet, the trading volumes have doubled. While this provides a huge opportunity to brokerages, the challenge is how to leverage the newer technologies to provide …

Some of your customers prefer to work with chatbots as they connect with you, according to Inbenta's Chatbot Consumer and Business Survey. Their data shows that 50 percent of consumers prefer chatbots when shopping online, rather than calling support. And 72 percent of consumers say that … Read More