London-based digital remittance firm SimbaPay has collaborated with Nigerian payment processing firm Interswitch to launch a Pan-Africa chatbot service driven by artificial intelligence technology. The service will allow users to transfer funds with only a SMS across Africa. Users only need to enter the … Read More

Automation tactics such as email drip campaigns, call tracking and chatbots are allowing companies to save time, while creating a laser-targeted sales pipeline that delivers relevant content to prospective leads, while nurturing them until they convert into a closed customer. A white paper published by … Read More

We Build Bots (IntelAgent) is in the midst of an equity crowdfunding campaign on Seedrs. The chatbot platform has raised £273,000 so far on a goal of £500,000. According to the campaign page, 155 investors have backed the AI focused startup. As part of the pitch, and proof of concept, …

Intelligent chatbot solutions managed to redefine several aspects of business to consumer communication. When chatbots understand humans well, several business metrics can show improvement: A reduction in labour cost – easily $300K per annum on a medium sized business relying on 16 people … Read More

This use of new forms of technology, such as AI [artificial intelligence] and chat bots, are being incorporated into winning campaigns, and I'm really curious to see how that will continue to … They are embracing new customer-service tools such as chat bots and experimenting with other forms of AI. …

SimbaPay, a London based digital money transfer provider, has launched an artificial intelligence (AI) powered chatbot service, which now makes international money transfer possible using a short message service (SMS). Together with Interswitch, SimbaPay's business to business division offers this … Read More

One of the prevalent buzzwords currently, artificial intelligence (AI) ranks as one of the most searched topics on the internet. AI is bridging the gap between brands and customers; according to a survey, people are utilizing chatbots to communicate rather than rely on human interaction. Chatbots are not … Read More

Romanian-based language app developer Mondly has launched a new mobile app pairing augmented reality with its speech chatbot to create an immersive experience and increase user engagement. Iliescu said language app development was in a sweet spot for creation and experimentation. Read More

The analogy with adolescence works, to an extent, but one related area of concern is the historical tendency to apply generic, traditional human terms to very specific machine advances. This can confuse matters and skew expectations. For example, a chatbot is not really able to “chat”, except in a very … …

People are starting to get to grips with the concept of artificial intelligence (AI) and how it can help retail: particularly online, where chatbots, search engines and product recommendation tools are already blazing a trail. But with up to ninety percent of sales still emanating from bricks-and-mortar stores … Read More