How Top500 retailers are responding to a challenging economic climate
The UK experience may be less buoyant than other parts of Europe, as wage growth falls behind inflation and footfall subsides. … sessions have come from IBM Watson on using AI to improve the customer experience, and from SmartFocus and The Entertainer on using social to reach digital customers. Read …
Blockchain, AI, machine learning: Do you want to know tech’s best kept secret?
With business information available in real-time, arduous administrative tasks can be minimised or completely eliminated, bringing business decision making to the speed of now. Employees would be even more productive and engaged, while customers would receive a better experience as a result. Read More
Managing the fragile customer experience
Over 50% of consumers (57% MNO, 62% retail, 64% FS) think technology is having a positive effect on customer experience. Adoption of new age technologies by business, including automation, machine learning, AI, and data analytics has the propensity to improve the service offering to users … Read More
This NYC Startup Built the Online Stylist That Helps You Shop
I did research and explored other retailers to see if they offered the type of service I was looking for. I couldn't find it, so I built it. How do you see AI impacting your business? Can stylists be replaced? AI and bots have a place somewhere in the customer …
Milestone urges the security industry to embrace AI at MIPS 2018
Why aren't there facial recognition cameras at the front of every store so we can use (demographic) data to enhance the customer experience? If you see these things are not installed, it is our obligation to talk about it.” Although some people have written off technologies, such as AI, in …
ImmerVision präsentiert auf dem MWC 2018 AI-fähige Bildverarbeitungstechnologie
Die AI-fähige Bildverarbeitungstechnologie des Unternehmens ist bereits bei einer Reihe von Kameras erhältlich. Dazu zählen folgende Modelle: …. is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously … Read More
ImmerVision to Showcase AI-Ready Vision Technology at MWC 2018
While current AI image technologies limit themselves to analyzing pixels, ImmerVision technology delivers contextual information capable of outdistancing human perception. …. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked … Read More
Innovators from Google and Safelite Reveal How to Achieve Customer Relationship Excellence at …
SANTA CLARA, California, Feb. 22, 2018 /PRNewswire/ — Frost & Sullivan is pleased to announce that Julian Chu, Director, Global Customer Experience, Google, will be moderating a panel discussion on Revolutionary AI? Yes. But How Do I Get There? at the 14th Annual Customer Contact East: A … Read More
Coty courts innovation with startup competition focused on AI
Last year, trade group the Association of National Advertisers declared "artificial intelligence" as the Marketing Word of the Year, pointing to how it's risen to the top of many brands' priority lists. Forrester predicts that 20% of firms will use AI in 2018 to make business decisions and offer customer …
Sony developing AI ride-hailing system for Japanese cab companies
The technology will launch this spring and is intended to help the cab companies predict demand so they can efficiently mobilize their vehicles and improve the customer experience. In addition to these “dispatch service applications,” Sony says it will also create additional solutions to help the cab … Read More