A.I and Customer Experience

Asia Leads the World in Adoption of AI says Digital Trends Report

“Producing engaging and personalized content at an ever-increasing velocity has now become a business mandate. To help businesses adapt to the evolving expectations of their customers, Adobe supports seamless workflows between creatives, marketers and data analysts in Adobe Experience … Read More

A.I and Customer Experience

AT&T and CarForce Team Up on AI, IoT Service for Car Dealerships Globally

With CarForce, dealerships can provide an automated car maintenance service to customers that helps reduce vehicle downtime and increase efficiencies in parts supply and repair networks. In addition, CarForce can send customers automated alerts for regular maintenance like changing oil, notify … Read More

A.I and Customer Experience

Asia Pacific marketers leaders in artificial intelligence adoption

This year's report uncovered that Asia Pacific (APAC) marketers are leading the way in regard to the adoption of artificial intelligence (AI) and the level of … Optimisation of the customer experience is the top priority for marketers in 2018 according to Adobe's 2018 Digital Trends report, with a fifth …

A.I and Customer Experience

Study: APAC Marketers Are The Global Leaders For AI Adoption

Optimisation of the customer experience is the top priority for marketers in 2018, according to the report, with 19 per cent of global respondents saying it is the most exciting opportunity currently. APAC marketers are focusing on making the experience as personalised and relevant as possible, whereas … Read More

A.I and Customer Experience

IBM AI expert to present exclusive webinar on Mumbrella

Mahr has more than ten years experience working in AI and cognitive strategy and his seminar will also tackle the problematic topic of dark data, which is information collected by marketers but not utilised. IBM Watson, unlike traditional computer systems, mirrors the human brain by using reasoning and … Read More

A.I and Customer Experience

AI and machine learning in focus at SAS Summit

Themed 'Bring the Analytics Economy and AI in Action' SAS experts at the event, discussed various ways organizations can foster innovation through analytics, improve customer service by leveraging Artificial Intelligence (AI), machine-learning, and more endorsed by speakers from SAS customers … Read More

A.I and Customer Experience

New Cryptocurrency Debit Card Harnesses AI To Give Customers The Best Deal

Amon also claims that they are set apart from the competition by their 24/7 'premium' customer service; something that they claim is sadly lacking in the cryptocurrency industry as a whole. The Amon private ICO will begin on March 1 2018 for 24 hours (1 AMN = $0.05), but in …

A.I and Customer Experience

How Top500 retailers are responding to a challenging economic climate

Customers, according to new research from IRX 2017, are also looking for retailers to use new technologies from virtual reality to artificial intelligence. … IBM Watson on using AI to improve the customer experience, and from SmartFocus and The Entertainer on using social to reach digital customers. Read More

A.I and Customer Experience

Neil AI News Bot by ZimGo Adds French and Korean to App

Neil AI News Bot by ZimGo Adds French and Korean to App …. too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will …

A.I and Customer Experience

Chatbots – A needed communication channel for Startups to engage with customer

Managing proper customer interactions and providing a rich customer experience is now a norm rather than an differentiating factor. … In the recent past, Technology has matured in the area of Natural Language processing(NLP), Artificial Intelligence (AI), Deep Learning and Machine Learning (ML). Read More