PHOENIX–(BUSINESS WIRE)–Aspect Software, a leading provider of native consumer engagement, workforce optimization, and self-service solutions, today announced the GEM (Going the Extra Mile) Award which recognizes customer service agents who go the extra mile to provide exceptional … Read More

I have spent a lifetime in the air and transiting through many airports both in the U.S. and abroad. As a three-year resident of Fort Myers and someone who chose to move onto Treeline Drive to be close to the RSW airport, here is my view: Long-term parking at the …

Considering live chat software for customer service? Follow these guidelines to make your chat tool work efficiently for your business and your customers. Adding live chat support to a website has become a trendy move in recent years. Many companies wanted to match the expectations of a new … Read More

The company previously expanded its customer service center in Gangnam — an affluent and prestigious region of South Korea's capital of Seoul — and brought its total number of consultation centers from four to eight. The company offers user support in several languages, including English, Chinese … Read More

Mattress Firm, located in Greene County, is the community mattress retailer that provides first-class customer service and great value for customers by improving lives one relationship at a time. The store has highquality sleep experts.. Noon Whistle Pottery has handcrafted artwork by more than 150 … Read More

NEW DELHI: The telecom department has directed Aircel to comply with various performance parameters related to customer service and quality of performance, after the government found large-scale deterioration in services of the telco, which has filed for bankruptcy as a result of intense competition … Read More

KUALA LUMPUR, MALAYSIA – Media OutReach – 29 March 2018 – Globee Services is set to transform the way businesses deliver customer experience through omni-channel customer support in multiple languages coupled with cutting edge predictive artificial intelligence (AI). The Globee centre, which … Read More

LECMPA, provider of wage loss protection for railroad and transportation workers, announced today that it has won the Gold 2018 Stevie® Award for Sales & Customer Service. The Stevie Awards for Sales & Customer Service recognize the achievements of contact center, customer service, business … Read More

When new patients receive impeccable customer service in our offices, they leave happy. Creating an atmosphere in our practices that fosters great customer service, a friendly team, and communication where patients feel comfortable and welcome is a tall order, but is absolutely necessary to set … Read More

Collaboration technology and tools are often lorded as the best way for organisations to increase efficiencies for their end users, quantifying that efficiency is often more difficult. Realising those productivity gains is critical to proving value and providing accurate information in relation to ROI. Read More