BB&T Customers Locked Out of Online Banking, ATMs After ‘Technical Issue’
It also said that customers should still be able to use debit and credit cards. BB&T, based in Winston-Salem, N.C., is one of the largest regional banks in the U.S. It has about 2,000 branches throughout most of the East Coast and Texas, and has total assets of about $222 …
Complete care for every customer
In the past cars would come in, be repaired and then returned to customers. … Today there are a lot more steps involved in that process and a lot more customer service involved. … This coupled with improving technology means the team at Graeme Hull Smash Repairs can look after …
BB&T cites ‘technical issue’ in outage affecting customers
Millions of BB&T customers were unable to access their accounts after a service outage which the bank blames on an equipment malfunction. The Winston-Salem, North Carolina-based bank posted a statement on its Twitter page saying the problem persisted on Friday, taking out its online banking, … Read More
Get Involved, Internet: Tell Amazon (and Roku, and Apple, and Google) to dump NRATV
Just now, we took a moment to call Roku customer support to leave a comment replying to the spokeswoman who told Variety that the company doesn't plan to drop NRATV, and it has “not received any requests from customers to drop the channel.” Well, there's one. Be polite—the people who …
Prepare to wait at Yonkers E-ZPass service center if settling cashless toll violations
YONKERS – If you're trying to settle up your cashless tolling violations at the E-ZPass customer service center on McLean Avenue, you might want to give yourself some time. We're talking an hour or more. "The only time you're in and out is if you're adding money to your account," …
Online banking down or spotty for BB&T customers; ATMs are working, branches will stay open later
Online banking down or spotty for BB&T customers; ATMs are working, branches will stay open later …. In April, BB&T top executive Kelly King's enthusiasm for plugging artificial intelligence and robotics into its back-office, customer service and compliance operations raised eyebrows with analysts and … Read More
Juniper Names its First Contrail SD-WAN Service Provider Customer
Alaskan service provider GCI has deployed Juniper's Contrail software-defined wide area networking (SD-WAN) as part of the carrier's virtual managed service platform, CloudFlex SD-WAN. “They are the first customer to publicly announce the deployment of our complete SD-WAN solution,” said Sally … Read More
Customer complaints about skyrocketing electric bills prompt state review
“We understand customers' concerns, and we know some feel that factors beyond cold weather and supply price increases may be affecting their bills,” said Gail Rice, a CMP spokesperson. “While we have not found any systemic problems with our new customer care system [billing and customer … Read More
Online banking down or spotty for BB&T customers; bank says it’s working on a fix
Most online banking services have been either unavailable or sporadically available, including online banking, its mobile banking app and ATM machines. … In April, BB&T top executive Kelly King's enthusiasm for plugging artificial intelligence and robotics into its back-office, customer service and … Read More
Enterprise Car Rental to End Discounts for NRA Members
In this file photo, customer service representatives wait on customers at Enterprise rent-a-car at the Fort Lauderdale/Hollywood International airport July 10, 2007 in Fort Lauderdale, Florida. (Credit: Joe Raedle/Getty Images). Enterprise Holdings — which runs the Enterprise, Alamo and National car … Read More