Customer Service

New Cryptocurrency Debit Card Harnesses AI To Give Customers The Best Deal

The increasing ability to pay for products and services using cryptocurrency debit cards is a physical representation of the rise in crypto popularity. However, they are still relatively rare and at times complex; with so many cryptocurrencies available in conjunction with market volatility, it can be difficult for … Read More

Customer Service

Team effort: Forefront Services takes top gong at business awards | Photos

Forefront won the Excellence in Business Award for more than 20 employees for the second year in a row, director Anthony Redfern was named Young Entrepreneur, employee Nick Clift received the award for Excellence in Customer Service and the business received a highly commended award in the … Read More

Customer Service

Focus on memorisation in PDVL test ‘unfair’, say older drivers

Private-hire car licence applicants said the test places great emphasis on memorisation, which is unfair for older drivers seeking a means to earn an income. Instead, they urged a larger focus on the practical aspects of driving, like customer service and how to avoid accidents — elements that would … Read …

Customer Service

Simple Suppers

Last week Richard celebrated 25 years of providing quality meats, meals and customer service at Richard's Country Meat Market in Fayetteville. Richard thinks his secret to success is simple. He doesn't pay anyone to do the work that he can himself, and it's his commitment to quality products and … Read …

Customer Service

Latest on BB&T outage that drove customers crazy. Many still angry.

BB&T says its systems “have substantially recovered” after an outage Thursday afternoon kept millions of customers from accessing their accounts online and getting their money from ATMs. ATMs are working again and the automated Phone24 customer service has been working since late Friday. Read More

Customer Service

At Petaluma Staples, Bobby Weiss is the easy button

“I certainly love customer service. Customers seem to enjoy my attitude and they leave with a smile. I do whatever I can to provide options for whatever they need.” Born and raised in Petaluma, Weiss went to Kenilworth Junior High and Casa Grande High School. He spent several years at …

Customer Service

Kontiki Finance Service Centre Opens in Labasa

“This service centre provides a comprehensive value-added customer value proposition for customers in the Northern Province with four staff including several Virtual Kiosks where customers can speak with specialists in the Suva office, based on Levels four and five of Tappoo City,” Mr Lacey said. Read More

Customer Service

Readers’ Choice 2018: Best House Painting: Universal Painting

Fairfield-based and family owned Universal Painting's business philosophy is simple and effective – give customers the highest quality service possible for the fairest price. “We do what we say we are going to do,” said Universal Painting owner Steve Fitzpatrick, who has been in the house painting … Read More

Customer Service

Valentino Homes showcases multi-family project

Valentino Homes also does an incredible job with customer service and making each client feel special and important.” The extra tall 10-foot ceilings, oversized windows and open floor plans make you feel like you're in a custom home. There are several floor plans to choose from. Most come with a …

Customer Service

Businesses seek financial help to weather losses during Purple Line construction

He said he survived by touting his restaurant's loyalty to the community and stepping up customer service. Business is good, he said, and many of his customers now use the light-rail line to reach him. “It was a tough three years — it was nightmarish,” Arora said. “But you open …