Customer Service

How Disney Encourages Employees to Deliver Exceptional Customer Service

For nearly three decades, Disney Institute has helped professionals positively impact their organizations and the customers they serve by focusing on key topics such as customer experience, leadership excellence, quality service, and employee engagement. Unique to Disney Institute learning … Read More

Customer Service

IRIS – LSA’s Instant Remote Interpretation Service App

Companies across the globe serving a diverse, multicultural population depend on LSA's full suite of language solutions to foster communication, build trust and meet goals, while receiving the best customer service experience possible. As one of the largest and fastest-growing professional language … Read More

Customer Service

Want to work in the data centre industry? Customer service is vital

According to Interxion Ireland site manager Romuald Gvozdovic, the importance of customer service in the data centre industry is not always understood properly. With so much data in the world, there are plenty of opportunities for tech talent in data centres. However, what is it like to work in a …

Customer Service

Lincoln Military Housing Ranks First in Military Housing for Providing Exceptional Customer Service

Each year CEL & Associates, Inc. compiles customer satisfaction survey data from thousands of properties across the country. Since 1998, the A-List Awards For Customer Service Excellence have been awarded in recognition of achieving a “Best In The Industry” rating for providing the highest level and … Read More

Customer Service

Realtor.com® Appoints Michelle Meyers VP, Customer Success

The customer care team supports the range of world-class services for real estate professionals offered by realtor.com®, from onboarding and training to billing and general assistance. The customer support team also assists agents and brokers in growing their business as they leverage the tools and … Read More

Customer Service

Viking consolidating customer service and product support

Viking Air Limited has announced that it is consolidating its Viking Global Customer Support (VGCS) and Amphibious Aircraft divisions into a single Viking Customer Service and Product Support strategic business unit. Three aircraft rest on tarmac Viking's aftermarket support organization will have … Read More

Customer Service

Ashford: Widow’s distress over “appalling” customer service from ScS

A heartbroken widow from Singleton has spoken of her distress caused by an "appalling" employee at ScS. Rebekah Rice and her husband Andrew, who have two daughters – Lia, 14 and Bethan, 7 – visited the furniture store in Thanet on January 6 where they picked out living room furniture. …

Customer Service

Daxko Wins Silver Stevie® Award In 2018 Stevie Awards For Sales & Customer Service

BIRMINGHAM, Ala., March 1, 2018 /PRNewswire/ — Daxko was presented with a Silver Stevie® Award in the Customer Service Department of the Year category in the 12th annual Stevie Awards for Sales & Customer Service. The Stevie Awards for Sales & Customer Service are the world's top honors … Read More

Customer Service

Erie mayor Schember unveils new City Hall customer service initiative

Mayor Joe Schember has promised to improve what he calls the "service culture" at Erie City Hall. A new initiative known as the "20-10" rule aims to do just that. Schember, at a news conference Thursday, said he asked all city employees to smile, and look each person that they …

Customer Service

VIZIO Customer Service Excellence Recognized with 18 Stevie® Awards

IRVINE, Calif., March 1, 2018 /PRNewswire/ — VIZIO, Inc. is proud to report today the recognition for its customer service excellence at the 12th annual Stevie Awards for Sales & Customer Service. In addition to receiving one of the 10 coveted Grand Stevie® Awards, for placing fourth overall out of …