Chatbots are now becoming a thing of the future. Most social media pages now have instant automatic replies when you message them, and no, we are not talking about your usual robotic replies we once knew. Most chatbots are great tools to make an instant connection with your audiences. Read …

People often associate AI with chatbots and think that they're less human, but you can use the technology to get customers to a solution faster and free up live people so they can spend more time engaging with customers in person and/or over the phone. Take for example how TGI …

Two-thirds of senior IT decision-makers believe that retailers that fail to adopt artificial intelligence (AI) will lose their competitive edge. In new global research by Feefo, a customer insights company, almost all of these IT respondents, 96%, also say that AI will have a positive effect on customer … Read More

Yet more and more brands are implementing AI and chatbots. Those two ideas are not mutually exclusive: A company's use of data and automation techniques can help customers get answers and resolutions quicker. But, the graphic warns, adding technology does not mean removing the human … Read More

It's time for "Cooking With Linux Without A Net". This is a post-show recording of a live program, which means that you get to see me fall flat on my face from time to time. Fancy a chat with the first AI? A little Cabernet Sauvignon? A little Manga with …

So far, I've never seen a chatbot wearing Michael Kors sandals. To serve savvy consumers, retailers know they need to balance high tech and human touch. Think techno-tender service — digital and delighting, all at once. A tall order in-store, online or mobile. It calls for smooth transitions between AI … …

The chatbot will help users with real-time information from official sources and insights from other users. whatsapp 0 whatsapp 0 Facebook 0 Tweet 0 linkedin 0 Google+ 0. With digital transformation set to contribute more than US$1 trillion to the Asia-Pacific GDP by 2021, it's no surprise that the region …

Today's consumers don't have time for less-than-optimal services—in fact, according to PSFK's 2018 chat survey, 41% of customers now use chat applications for in-depth product knowledge or to get answers about services. This means that more and more businesses are turning to chatbots and voice … Read More

DALLAS, Texas, April 11, 2018 (SEND2PRESS NEWSWIRE) — FinKube, a company that provides AI-powered Platform-as-a-Service solutions for a range of industries, announced today that it has launched a new website for its intelligent, conversational chatbot, ELSA. The arrival of the new site, which … Read More

The Indian banking industry has evolved ,gone are the days when one used to stand in the queue for hours (after taking a half day leave at work) to get their bank work done. Today, all of it is done through a tap on their phone, thanks to technology! Technology …