Indian Railways to go hi-tech! Chatbots may be used to answer passenger queries
Indian Railways is exploring the use automated chatbots, a first for the rail sector, so as to respond faster to train-related queries and enhance customer experience. The possibility of use of chatbots was showcased at a recent railway conference on Artificial Intelligence (AI) and a high-level committee is … Read More
Indian Railways to appoint chatbots to handle passenger queries
Indian Railways is exploring the use automated chatbots, a first for the rail sector, so as to respond faster to train-related queries and enhance customer experience. The possibility of use of chatbots were showcased at a recent railway conference on Artificial Intelligence (AI) and a high-level committee is … Read More
Railways plans to use chatbots to handle passengers’ queries on ticketing, timetable
Indian Railways is exploring the use of automated chatbots, a first for the rail sector, so as to respond faster to train-related queries and enhance customer experience. The possibility of use of chatbots were showcased at a recent railway conference on Artificial Intelligence (AI) and a high-level committee … Read More
Now, Railways mulls use of chatbots to address train passengers’ queries
Arun Kumar Das. Indian Railways is exploring the use automated chatbots, a first for the rail sector, so as to respond faster to train-related queries and enhance customer experience. The possibility of use of chatbots were showcased at a recent railway conference on Artificial Intelligence (AI) and a … Read More
How to Start Your Digital Transformation
By introducing a chatbot to this area, businesses can reduce costs and increase the efficiency of the help desk without anyone losing their job. For example, the most frequently asked question for the Help Desk is about changing passwords and login. In some cases it can be up to one …
What every business should know about chatbots
Defining a modern chatbot depends on the ability it has. According to SnatchBot, a market leader in this space, it is a computer program that is capable of talking to users through a variety of messaging apps – and even by voice. Chatbots are nothing new – but the way …
Indian Railways Will Now Use AI Chatbots To Answer Your Queries
As per the discussions during the conference, these chatbots would automate the handling of queries related train schedules, train berth availability, and available trains between two stations. A senior Indian Railways official said that the chatbots will be seen in smartphone apps, the NTES website, … Read More
Why Companies Are Using Chatbots To Court New Customers
A PSFK survey found that companies that use chatbots are viewed as efficient (47%), innovative (40%) and helpful (36%). Businesses in industries across the board have already started implementing bots for intuitive onboarding. Digital insurance provider Lemonade uses a virtual assistant to help … Read More
New AI shopping discovery site launches
With 70% of the business coming from the US, RedBrain has plans to rapidly develop hundreds of niche shopping sites globally and to expand its footprint in Europe over the coming months while at the same time moving into new areas like shopping chatbots. RedBrain COO Paul Humphreys said: … Read …
Can a ‘Family of Bots’ Reshape College Teaching?
Can college students tell the difference between a human teaching assistant and a chatbot? A Georgia Tech computer scientist has been pursuing that question for several years. And the answer has profound implications for the future of college teaching. Ashok K. Goel, a professor of computer science … Read More