Amazon is trying to make Alexa more chatty—but it’s very, very difficult
But: Building a chatbot is difficult. Machine learning isn't advanced enough to do the task on its own, which means a lot of the software needs to be hand-coded. Even then, no team quite managed the goal of 20 minutes that Amazon was looking for. So the contest will be …
SMU is first IHL to launch AI-Chatbot to better serve its students
Unlike other student centres, SMU's Student Services Hub has a distinguishing feature – the use of an AI-Chatbot, to address, on a 24/7 basis, more than 1000 frequently asked questions across student areas like academic, admissions, student life, internships, exchanges and career tips. This use of AI to … Read More
Ivy’s Presence Grows Across Caesars Entertainment Portfolio
LAS VEGAS—There's no doubt that technology has changed and, in many ways, improved the overall guest experience. From online booking to digital check-in and checkout, today's travelers are experiencing a level of convenience like never before. And now, artificial intelligence-powered chatbots are … Read More
Global Chatbot Market Expected Growth Driven By Emergence of Messaging Platform
A chatbot is a service which interacts with people through a chat interface. It is also known as a chatterbot, talkbot or Bot. Chatbot is a built-in module of high-level programming language which is designed to create a software that can engage in conversation. There are mainly two types of …
Lenovo looks to AI to improve product offerings and service levels
According to Yuanqing, almost fifty percent of customer queries via their website are answered by chatbots. These chatbots are constantly monitored for their effectiveness and response quality, and are often tweaked to learn from customer requests and provide better solutions to queries. MWC (Mobile … Read More
How Chatbots Predict What Customers Want
Chatbots provide users with real-time assistance that is tailored to previous interactions, specific needs or preferences. They can predict what customers want based on their previous orders, offering personalized interactions, up-to-date information and answers to frequently asked questions. Read More
4 Ways Mobile Apps Can Benefit Nonprofit Organizations
Artificial Intelligence (AI) and chatbots are the trending technologies. Many enterprises have incorporated chatbots into their existing apps and systems to drive and improve user engagement on iOS devices. In addition, Apple provides with more chatbot options than ever. From the ready-to-use chatbots … Read More
Alibaba teams up with Singapore university on AI
Malaysia's RHB Bank launches chatbot to help consumers apply for personal loans, making it the latest bank in Southeast Asia to make use of chatbots to improve customer service. Singapore to develop a national corpus of audio and text files that will enable applications such as chatbots to understand … Read …
Why AI and chatbots will positively impact Africa
Some of the legal issues with chatbots is data security, privacy, and data integrity. It's easy to acquire sensitive information through conversational interaction mechanisms, which could also result in data theft and data breaches if standard protective measures are not applied to prevent unauthorized … Read More
QuickBooks gets smarter for businesses
The announcements covered the launch of the QuickBooks Assistant chatbot in the UK, this will be demonstrated on the main stage on Wednesday morning. Also announced at QuickBooks Connect is the integration of QuickBooks Self-Employed and QuickBooks Online Accountant (QBOA). Soon to be … Read More