Hence, various end-users have deployed recommendation engine solution based on AI, with collaborative filtering type to categorize the customers with … due to the rise in focus of the companies to enhance consumer experience, growth in technological advancement, and surge in government support. Read More

“The launch of this chatbot, and the integration of AI into our customer facing technology, provides an opportunity to build upon the relationships we have with our digitally active customers and create more convenient and personalized experiences through both self-service and assisted service channels … Read More

''The launch of this chatbot, and the integration of AI into our customer-facing technology provides an opportunity to build upon the relationships we have with our digitally active customers and create more convenient and personalized experiences through both self-service and assisted service channels. Read More

Connecting science with the cosmic relevance that is central to mankind's existence today, Yaags added, “In fact, it (AI for good) inspired me and Krishna, a renowned mindfulness coach to build a framework to engineer customer experiences using AI, neuromarketing, mindfulness and data science.” … Read More

As marketers are being held accountable to drive business growth, prioritise budget efficiency and cultivate an exceptional customer experience simultaneously, it's essential to leverage data to operationalise these mandates. LiteConnect helps marketers of all stripes in two fundamental ways. First … Read More

The great thing about AI is it has become integral in the way many businesses operate and the way consumers interact with digital touch points. … You can then use the data to discover new opportunities, improve your customer experience, and make more informed strategic product decisions. Read More

AI and chatbots go hand-in-hand when it comes to customer service capabilities. Not only does it lessen the load for your reps, it can also improve the customer experience overall. Chatbots provide instant responses, eliminating frustrating wait times for the customer. Chatbots can be programmed to … Read More

Digital advertising trends for 2018 center on machine learning and Artificial Intelligence (AI). … For your business and industry, think from the customer's viewpoint on how to improve your digital marketing. You want to create a … Finally, use AI technology to personalize your customer experience. Read More

“The launch of these chatbots, and the integration of AI into our customer facing technology, provides an opportunity to build upon the relationships we have with our digitally active customers and create more convenient and personalized experiences through both self-service and assisted-service … Read More

For 81% of customers, self-service is the first choice for solving a problem. These customers want low-friction, fast resolution services. The speed & efficiency of your self-service determines their customer experience. Say goodbye to forms and FAQ pages and website support. Intelligent Agents, Voice … Read More