Social media platforms have also made it so much easier and convenient for customers to raise their concerns. If you communicate your business' purpose, and show how much you care about maintaining an ethical work environment, help better the lives of your employees or simply give back to a … Read …

The message from a recent University of Missouri-Columbia study is that social media does not decrease face-to-face interactions. Here researchers have concluded there is no measurable negative effect on social interactions or social well-being from the increases in social media use that have … Read More

Mr Runcie Chidebe, Founder, Project Pinkblue Foundation, has called for effective deployment of social media to facilitate achievement of Sustainable Development Goals (SDGs). Chidebe made the call while discussing “Social Media As a Tool to Achieve SDGs by 2030″, at the sixth edition of the … Read More

Brooklynn is just one of the many pre-teen rising Hollywood stars with a hefty social media presence under the watchful eye of parents. Instagram, Twitter, Facebook—this is the new reality of child stardom. Access is expected, sometimes even encouraged by studios and publicists, but with social media … Read More

The analyst company's 2018 CIO Agenda Survey of over 3,000 CIOs worldwide showed that 46% of CIOs plan to use AI solutions in future. At present, AI is predominantly being used in fraud detection or to boost customer experience, Gartner said. "Despite huge levels of interest in AI technologies, … Read …

… Wireless customers in the Susquehanna Valley are unable to use their cell phones due to a region-wide interruption of service caused by the strong winter … Verizon spokesman Steve Van Dinter II said Friday night the multiple fiber service outages are centered mainly in and around the Wilkes-Barre, … Read …

This trend has also overturned the ideology of hard selling and replaced it with more intuitive inbound approaches, which focus on exceptional customer service. 'Value' has never been more appreciated, by consumers and businesses alike. Present day consumers are always on the lookout for brands … Read More

The sad truth is that we're easily bored, and could quickly move onto the next thing especially if a business lacks quality, ethics, and has poor customer service. When we reach out to businesses online enquiring about products, we expect fast responses and fast deliveries. According to the Catalyst … Read …

The Venice, California-based company's Snapchat social media app's popularity with young people was viewed as a major threat to industry leader Facebook. Major investors included T. Rowe Price Group and Fidelity Investments. But Snap's pace of user expansion over the past year has failed to live … Read More

The best part of Snapchat has nothing to do with any of that. The best part is the camera. It's what taught a generation how to selfie, introduced the internet to augmented reality, and primed millions to experience the world through a lens. Even without all the AR bells and …