Half of all CIOs plan to use AI, but adoption is slow, says Gartner
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- Category : A.I and Customer Experience
The analyst company's 2018 CIO Agenda Survey of over 3,000 CIOs worldwide showed that 46% of CIOs plan to use AI solutions in future. At present, AI is predominantly being used in fraud detection or to boost customer experience, Gartner said. "Despite huge levels of interest in AI technologies, …