The panel will discuss how to make the customer experience the main differentiator for the lender and talk about real-life case studies. On the AI panel, Atul Varshneya, Tavant's VP of Artificial Intelligence will speak on both the peril and the promise of AI technology and how to minimize the …

Customer service employees will have authority to approve qualified leak adjustments up to $100; supervisors, up to $500; the finance director, up to $1,000; and the city manager, up to $1,500. Larger adjustments would require approval of the City Council, according to the new administrative policy. Read More

“The key differentiator for us is the customer service,” said Gigi Ganatra, a spokeswoman for Seattle-based Nordstrom. The new men's store offers shoe shining and sneaker cleaning, guest barbers from Murdock London, and digital kiosks that allow customers to return items to a mailbox-like bin. Read More

Good customer service is hard to come by in today's society. It is always nice to be greeted … I have experienced poor customer service at the Walla Walla Courthouse before when I have renewed my vehicle tabs, but nothing like I experienced when renewing my passport. I went in …

The chatbot, known as 'Ash' (the 'AustralianSuper HelpBot') is already available through the industry fund's website and will be included in the AustralianSuper app within the year. Just under 10 per cent of AustralianSuper's members use the fund's app, group executive for member experience and … Read More

Snap is testing a new feature in its Snapchat app under the Discover section which will let you easily buy products. The method chosen is pretty nifty and obviously new when it comes to purchasing products. Buying a product through the Snapchat Discover feature will be as easy as swiping …

Snapchat is testing an e-commerce option on some of its Discover publisher channels. The feature will allow users to swipe on a product and then purchase it within the Snap Store, an in-app shopping section Snapchat launched in February. The Snap Store sells Snapchat merchandise, such as hats, … Read More

The film's circular logic might have been forgivable if Truth or Dare had committed to the aesthetic adventurousness revealed in the film's opening credits: comprised of various character's Snapchat stories. Overall, though, the film has the sleek veneer of a second-rate CW show (its aesthetic soul lies … Read More

If you spend any significant amount of time following Worcester poetry, you probably have a few favorite Joe Fusco Jr. poems. Maybe the one about the time he took his family to “Second Night” after getting the date of the New Year's celebrations wrong, or the one where he tallies …

The thread — which was just recently emptied after user matdavson1994 was suspended—contained an offer for the data of 70 million Telegram accounts. According to some users on Twitter, the leaker was selling the data for 8 BTC (over $60,000). In broken English, the user explained that he detected … Read …