Customer Service

Storm causes Verizon Wireless service outage in Valley

… Wireless customers in the Susquehanna Valley are unable to use their cell phones due to a region-wide interruption of service caused by the strong winter … Verizon spokesman Steve Van Dinter II said Friday night the multiple fiber service outages are centered mainly in and around the Wilkes-Barre, … Read …

Customer Service

Five Ways to Acquire More Customers Right Now

This trend has also overturned the ideology of hard selling and replaced it with more intuitive inbound approaches, which focus on exceptional customer service. 'Value' has never been more appreciated, by consumers and businesses alike. Present day consumers are always on the lookout for brands … Read More

Customer Service

How to turn millennials into loyal customers

The sad truth is that we're easily bored, and could quickly move onto the next thing especially if a business lacks quality, ethics, and has poor customer service. When we reach out to businesses online enquiring about products, we expect fast responses and fast deliveries. According to the Catalyst … Read …

Customer Service

MLB.TV Upcoming Games

… code you entered is not within our database. This could be because the zip code has been recently established or because you entered an incorrect number. For accurate information regarding the MLB teams whose games are blacked out in your local area, please contact MLB.TV customer service. Read More

Customer Service

WorkWave Announces Key Executive Appointments

The company is also proud to announce the promotion of Mike Profit to Chief Product and Service Officer, which brings Customer Service and Support under his leadership in addition to product development and management. Additionally, Bill Fahrbach has been promoted to Chief Financial Officer, … Read More

Customer Service

Why McKinsey Says Link the Customer Experience to Value

Service-dominant logic's specific goal is to co-create value for the customer. The goal of the Customer Success Association is to Create Customer Value. Customer Experience impacts customer value and so is very important. Customer experience seeks to increase value through every interaction. Read More

Customer Service

Registering for Toronto programs and camps: What you need to know

What you need to register. You will need your family and client numbers before the registration date. If you can't remember them call customer service at 416-338-4386. Note: your account will be disabled after the third login attempt. If you don't have an account, call customer service at 416-338-4386. Read …

Customer Service

AFN to double bandwidth — for free

20, Kewley said AFN will start offering customer services seven days a week, doubling currently offered bandwidth with no extra fees, conducting community surveys to better identify needs from the community, and evaluating its retail internet providers' performance. Kewley explained that after … Read More

Customer Service

AT&T to host hiring event; addition of about 24 call center jobs follows period of uncertainty

We're talking best-in-class customer service." The hiring event comes as Pueblo's employment growth has stalled following several years of modest growth. Part of last year's slowdown came from the closure of the Express Scripts customer care call center in the Midtown Shopping Center. The Express … Read More

Customer Service

DAT Solutions Wins Silver “Stevie†Award for Customer Service

DAT’s presentation, “A Road to Professional Development, Caring Culture, and Customers for Life,†garnered praise from the panel of judges at the awards ceremony, held on February 23 in Las Vegas. The Stevie Awards recognize excellence in customer service, contact center, business … Read More