With an aim to provide better responses to passengers' queries, Indian Railways is now considering deploying automated chatbots to respond to frequently asked questions, reports The News Minute. A high level committee is being constituted to look into the implementation after a recent railway … Read More

Indian Railway, the largest employer in India and one of the slowest service providers in terms of train inquiries and ticket booking, may choose the chatbot route for faster response. In one of the first in the railway sector, the government can adopt the utilisation of chatbot, which has become …

Latest research study from HTF MI with title United States Chatbots by Manufacturers, Regions, Type and Application, Forecast to 2023. The Research report presents a complete assessment of the market and contains Future trend, Current Growth Factors, attentive opinions, facts, historical data, and … Read More

“By utilising technology, such as digital chatbots that can act as online customer service assistants or AR apps to help visualise products, retailers will be able to provide shoppers with the same level of service and information they would get in store. This will go a long way towards increasing …

One example of this capability is in chatbots, which have moved from the consumer environment to the enterprise space. Intelligent chatbots, or automated service agents, can deliver consistent customer support and improved responsiveness, while reducing the cost of operations. I believe there are no … Read More

Once upon a time, in the late '90s and early 2000s, chatbots were just annoying pop-ups that kept invading the screen of a website visitor. They just repeated their few pre-written messages, trying to help customers and users to the best of their – quite scarce – abilities. They were …

According to the action plan being actively considered by the national transporter, the chatbots would address queries on schedules, ticket availability, trains for particular destinations and other such rail travel-related issues. Currently the system relies on manual or SMS/IVRS technology for addressing … Read More

This report studies the global Chatbots market, analyzes and researches the Chatbots development status and forecast in United States, EU, Japan, China, India and Southeast Asia. This report focuses on the top players in global market, like. Facebook; Microsoft; Artificial Solutions; Botego; CodeBaby … Read More

AustralianSuper has launched its chatbot, 'Ash', following the soft launch of its in-app messaging platform in December last year, which has seen more than 50,000 messages sent, achieving a 92 per cent overall customer satisfaction rate. AustralianSuper partnered with AI-powered business messaging … Read More

The chatbot, known as 'Ash' (the 'AustralianSuper HelpBot') is already available through the industry fund's website and will be included in the AustralianSuper app within the year. Just under 10 per cent of AustralianSuper's members use the fund's app, group executive for member experience and … Read More