Video: AI will enable new levels of automation and a consistent customer experience in marketing. Understanding your customer is the key to success for any retailer. That's a lot easier when you can see them in your store, checking out and looking at your products. But what if they are …

Handheld devices: The magic-tabs can turn your store managers and executives into customer service genies while providing them with information and insights to help improve the customer experience. Heat mapping technology: Analyzing security footage in real-time using AI-driven algorithms can … Read More

The next few months are poised to introduce new payments innovations and unique commerce experiences for consumers. Early trends from tradeshows reveal the industry's commitment to digital and connected devices, leaving the door open for payments to adopt new technologies that enable … Read More

As leaders increasingly collaborate with technologists to achieve comprehensive integration into their business' value chain, companies like airlines and hotels will leverage customer data and AI to improve customer experience. “2018 could be a breakthrough year for more widespread AI adoption,” … Read More

… your business and your customer's experience. There are multiple BI tools out there. To choose the BI tool that is right for you, consider your target audience, your existing systems and classify the features and functions you consider as must-haves vs nice-to-have. The use of artificial intelligence (AI) in … …

There's no doubt that these emerging technologies will have a critical impact on how marketers create and deliver compelling experiences for customers. AI driven technologies such as chatbots are increasingly being embraced by businesses as a method of innovating the customer experience. Read More

“As a leader in compliance and user experience, Monaco's goal is to streamline the identity verification process without compromising accuracy,” said Kris Marszalek, Co-Founder and CEO of Monaco. “Jumio's AI-powered technologies fit with our priority of creating smooth and simple user journeys, … Read More

He will be focused on creating value for clients by combining Accenture's artificial intelligence and analytics offerings with deep industry expertise, the … on the increase in companies investing in digital “data plus design” approaches that achieve both customer experience and productivity improvements. Read More

Puls Technologies, Inc., the rapid-response services platform for smart devices, and Lighthouse, makers of the first-of-its-kind AI home camera, today announced a new partnership to deliver in-home installation services for the Lighthouse camera, bringing superior home awareness technology to … Read More

Astound Commerce, a digital commerce agency, has merged this week with Fluid, a digital customer experience and software solutions company. The new company … Adobe has introduced a new Adobe Advertising Cloud Search, which updates its workflows, data access and artificial intelligence (AI). Read More