Indian start-up develops new AI-powered chatbot solution to answer complex cricketing queries
This AI-powered virtual assistant, programmed to give context-relevant answers in both text and voice, is capable of executing near-real-time exchange, increase user self-service efficiency and deliver smooth conversational customer experiences. Along with the Cricket Bot API, the company has also … Read More
Your insurer now has an AI driven strategy to personalize your brand experience online
Anika Agarwal, SVP – Marketing and Head Digital Sales, Max Bupa, said, “To take our brand experience a notch higher, we have adopted Vizury's Ramanujan platform, which offers personalization and enhanced customer experience through effective use of artificial intelligence, which in turn helps us … Read More
Impact of AI on the insurance value chain
However, using AI can make it more seamless and easy. AI allows for the automatic processing of orders by performing various types of data-checking and fact-checking, such as fraud detection and credit analysis. As a result, you're able to improve the customer experience – in a world where everyone … Read …
Building Deep B2B Customer Acumen with Human-in-the-Loop AI
Customer service chatbots, intelligent avatars and the rest of the Artificial Intelligence (AI) crew are no doubt heading our way, poised to alter the customer experience (CX) forever. But AI already is impacting business-to-business companies in less hyped, but equally dramatic ways. It's helping them add … Read More
AI-driven platform is Adobe’s next major chapter: India MD Shanmugh Natarajan
AI and machine Learning are fundamentally transforming consumer experiences. We are embracing this shift with Adobe Sensei and significantly increasing investment in it to make it available to our ecosystem of partners, independent software vendors and developers who will build custom solutions … Read More
AI In Marketing: Where And When It Can Make A Difference
For instance, marketers can reach the right customer who will convert the fastest and not waste media spend on the masses. Non-relational features and data points are perfect fodder for marketers to create custom marketing experiences on the fly. AI allows marketers to go beyond off-the-shelf data and … Read More
Artificial Intelligence startup Vue.ai launches the world’s first AI-based human model generator
One San Francisco, California-based startup is taking product digitization and garment virtualization to the next level and improve unique customer experience. Artificial Intelligence and intelligent retail automation startup, Vue.ai, announced today the commercial launch of the world's first AI-based … Read More
Leveraging AI to Uncover Signals of Audience Behavior for Healthcare Marketing
This history explains why Arteric is the healthcare digital marketing agency that's leading the charge to leverage artificial intelligence (AI) to enhance search engine marketing campaigns and content strategy. At Pharma Customer Experience (CX) Summit 2018 on March 28 in Summit, New Jersey, … Read More
Yotpo’s AI Powered “Insights” Helps Brands Make Sense of Customer Feedback Data
At its core, Insights gives marketing, customer service, and product teams access to real-time business intelligence designed to improve overall customer experiences, as well as inform operational, commercial, and product development strategies. Through reviews and other user-generated content, … Read More
The Future of AI is Here! Are You Making It Meaningful?
When it comes to customer experience, there is no doubt AI is already impacting the way we do business, and I'm not just talking about hospitality bots. The exciting part of the South By Southwest Interactive conference is how it offers a glimpse into the future. There is something magical …