Going against 'conventional wisdom', cheap and not-often-cheerful pub chain J D Wetherspoon has canned all 900 of its social media accounts. Chairman Tim Martin claims that doing so is unlikely to have any effect on the business 'whatsoever'. It comes a year after making the decision to delete its … Read …

The inclusion of advanced technologies such as AI and smart sensors is enabling bar and pub owners to enhance the customer experience by offering appropriate décor. These automated machine bartenders offer extended features such as preparing drinks with a mobile app and real-time monitoring … Read More

In marketing, the use of personalisation is gathering a lot of momentum in helping brands deliver a better experience and understand customer needs. Personalisation, of course, relies heavily on data – but when it's done correctly, the benefit of delivering personalised, relevant offers and … Read More

Tomorrow, marketing technologies for omnichannel analytics, customer experience, and data management will be better connected and, at the core, will use AI to automate and scale to create the best, individualized experiences for their customers. In turn, customers will discover new insights and … Read More

Dial LEXMARK PRINTER TECH SUPPORT Phone Number LEXMARK PRINTER LOGIN Customer Service Phone Number | LEXMARK PRINTER Technical Support Phone Number | Toll Free | Call @ 1-855-6870-111 Work will be done by remotely | Third Party | Technical Support |USA Toll Free … Read More

Customer service has undergone at least two significant revolutions in the past 40 years. In 1981, Roy Weber transformed the realm of customer service with his invention of the 1-800 toll-free number. Suddenly, people everywhere across the country could pick up the phone and reach someone who … Read More

Student Financial Services will contract with a new vendor to improve customer service on the toll-free consultation line and online chat services for students. Acting on the student feedback that they received about the customer service lines, Columbia will begin outsourcing to ProEducation Solutions … Read More

To analyze growth trajectory and present an industry overview of the global Chatbot market, the report titled global Chatbot market begins with definition, executive summary, segmentation and classification, Chatbot industry chain analysis, value chain analysis, and policy analysis of the Chatbot market. Read More

Tell me a little bit about your “Pepper” host robots and the chatbots that power them. How do they work into your overall strategy and what other futuristic things are you thinking about? With regard to Peppers, our Pepper experience, we have a newer solution that was created by SoftBank …

“If they debunk a Snapchat, they will make a Snapchat correcting it,” Dyakon said. “We're not taking the traditional approach by publishing a website. Teens need to see information in their feeds.” In the era of fake news the Poynter Institute views this program as vital to preserve democracy and …